Missing keyboard

[gchilds1]

I did a factory reset on my Nexus 7 but now I can't get past the wi-fi setup as the keyboard does not appear, hence no way to enter password. What can I do, I wonder?

 

[srkmagnus]

Are you able to skip the whole setup and get to the menu > system settings > input/keyboard?

 

[gchilds1]

Are you able to skip the whole setup and get to the menu > system settings > input/keyboard?

Sadly not. All I get is the welcome/select language screen then the select wi-fi page. There's no way to access the menu, the top right hand corner only has the battery icon and wi-fi icon.

 

[B. Diddy]

Some silly-sounding questions, because it's always very difficult to gauge a new member's expertise, so no offense intended:

1. Does anything happen at all when you tap the password entry field?
2. Is the screen clean?
3. Are you using your bare hands, or are you wearing gloves?
4. I don't remember how it was when I initially set up my N7, but it seems odd that you aren't able to skip the Wifi page. Any way you could snap a photo of the screen and post it?

 

[gchilds1]

Some silly-sounding questions, because it's always very difficult to gauge a new member's expertise, so no offense intended:

1. Does anything happen at all when you tap the password entry field?
2. Is the screen clean?
3. Are you using your bare hands, or are you wearing gloves?
4. I don't remember how it was when I initially set up my N7, but it seems odd that you aren't able to skip the Wifi page. Any way you could snap a photo of the screen and post it?

No offence taken. When it comes to technology I don't know enough to be cautious!

1. When I tap the password field I get a flashing cursor and that's all.
2. It is now! Didn't make any difference.
3. Bare hands: I gather gloves are a no-no?
4. Sorry, I haven't got a camera. There's no way to get away from the wi-fi page: the back "buttons" at the bottom of the screen aren't visible, there's just a list of available networks on the page and if I swipe down from the top left I just get the date and time. And the time isn't even correct..

 

[srkmagnus]

Are you rooted and do anything that could have conflicted with the Keyboard (e.g. delete stock files or .apk's)?

 

[B. Diddy]

Did you have a Bluetooth keyboard linked to the device before you did the reset? It should've been cleared out anyway after the reset, but just trying to brainstorm for ideas here ...

 

[gchilds1]

Are you rooted and do anything that could have conflicted with the Keyboard (e.g. delete stock files or .apk's)?

No to both.

 

[gchilds1]

Did you have a Bluetooth keyboard linked to the device before you did the reset? It should've been cleared out anyway after the reset, but just trying to brainstorm for ideas here ...

No I didn't.

 

[srkmagnus]

Reboot into recovery and factory reset and clear cache. Reboot and see if that fixes the issue. Otherwise, you can load a stock factory image and return to complete stock, as if you just received and opened you Nexus 7. Here is the guide to return back to stock: http://forums.androidcentral.com/ne...1477-guide-nexus-7-factory-image-restore.html

 

[gchilds1]

Reboot into recovery and factory reset and clear cache. Reboot and see if that fixes the issue. Otherwise, you can load a stock factory image and return to complete stock, as if you just received and opened you Nexus 7. Here is the guide to return back to stock: http://forums.androidcentral.com/ne...1477-guide-nexus-7-factory-image-restore.html

No joy with reset and clear cache. I'll give the factory image restore a go, but in the meantime thanks for your efforts.

 

[srkmagnus]

No joy with reset and clear cache. I'll give the factory image restore a go, but in the meantime thanks for your efforts.

No problem. Let us know how things go.

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