MMS over wifi from Note to Note

[mustang7757]

Sm-n975u

Yeah that's carrier version

 

[Venom0642]

It enables but dont see the icon.

Ah ok reason for that is if you have a strong signal it won't show. the wifi calling icon, basically that will show the wifi calling icon if signal is weak, Also did you try going to AT&T and get the simcard changed, could also be that if you just swiped simcard from and older phone to the Note10 Plus.

 

[splink7007]

Ah ok reason for that is if you have a strong signal it won't show. the wifi calling icon, basically that will show the wifi calling icon if signal is weak, Also did you try going to AT&T and get the simcard changed, could also be that if you just swiped simcard from and older phone to the Note10 Plus.

Ok that makes sense lol. We switched from sprint so they are new sims. Crazy how MMS works sending to any other device over wifi except my wife's note. Lol I'm stumped. We did use smart switch from her old sprint s8 to her att note 10. Maybe it brought remnants from her sprint phone that's screwing something up?

 

[Venom0642]

Ok that makes sense lol. We switched from sprint so they are new sims. Crazy how MMS works sending to any other device over wifi except my wife's note. Lol I'm stumped. We did use smart switch from her old sprint s8 to her att note 10. Maybe it brought remnants from her sprint phone that's screwing something up?

Very possible, i have seen stuff like this happen and by adding a new simcard would fix things, also that's another possibility that the backup data from Smart Switch corrupted something.

 

[tube517]

When you turn the wifi on, are you also turning on the data? They need to be both on.

Also, in Chat settings of the samsung app is your multimedia limit set to "Automatically send/receive all files" or something similar? Make sure there are no limits on mms

 

[mustang7757]

Very possible, i have seen stuff like this happen and by adding a new simcard would fix things, also that's another possibility that the backup data from Smart Switch corrupted something.

That's true , maybe have att provision a new sim to the device

 

[splink7007]

Very possible, i have seen stuff like this happen and by adding a new simcard would fix things, also that's another possibility that the backup data from Smart Switch corrupted something.

Factory reset on wifes device did not work. all settings match and APN fully populated. SIMcard is the only thing we didnt swap yet

 

[methodman89]

Before doing any other resets, on both devices, open the message app, open its settings, go to more settings, text, and check the limit on the screenshot I've attached.
Good luck

 

[splink7007]

Before doing any other resets, on both devices, open the message app, open its settings, go to more settings, text, and check the limit on the screenshot I've attached.
Good luck

Under more and text messages, all I have is input mode, manage sim card messages and message center. I dont see that setting option in any of my menus.

 

[tube517]

Under more and text messages, all I have is input mode, manage sim card messages and message center. I dont see that setting option in any of my menus.

Do you see "Chat settings"? Click there and look for Multimedia Limit

 

[splink7007]

Do you see "Chat settings"? Click there and look for Multimedia Limit

This is what I see.

 

[tube517]

Click "Advanced Messaging" and what choices do you see there? Is your wifi calling on? Data on?

 

[splink7007]

Click "Advanced Messaging" and what choices do you see there? Is your wifi calling on? Data on?

Data is on but not wifi calling. Does this need to stay on? I didnt want to accrue any charges. Also keep in mind I CAN send MMS to any other android or iphone over wifi, just not my wifes note.

 

[tube517]

Data is on but not wifi calling. Does this need to stay on? I didnt want to accrue any charges. Also keep in mind I CAN send MMS to any other android or iphone over wifi, just not my wifes note.

View attachment 311805

Yeah you need to try every scenario to troubleshoot. I had the same issue you are having on my wife's S8+. I had to try everything to get it working again.

I have T-Mobile Note 8 so that is probably why your menus look different.

 

[methodman89]

Click on Text Message at the last menu (it's categorized that way).
There you will find my screenshot.

 

[splink7007]

Click on Text Message at the last menu (it's categorized that way).
There you will find my screenshot.

? Sorry I dont understand.

 

[methodman89]

? Sorry I dont understand.

Here's the steps to check. It was, as above stated, submenued to Chat.

 

[splink7007]

Here's the steps to check. It was, as above stated, submenued to Chat.

Thanks but my menus do not match. See attached

 

[toenail_flicker]

Thanks but my menus do not match. See attached

View attachment 311807
View attachment 311808
View attachment 311809

can you open "Advanced Messaging"? does it have a submenu if you tap it?

 

[splink7007]

can you open "Advanced Messaging"? does it have a submenu if you tap it?

Yessir