Mobile Data Turning On Event it was Off

[AC Question]

Dear All,

I am Using HTC desire 820 Dual Sim phone the problem i am encountering is that whenever i switch off mobile data option in my mobile (HTC Desire 820) automatically i get turned on. Due to this i am loosing my data. I am striving to fix this issue. Please help me to come out of this issue.

Thanks
Ravikiran.N

 

[Golfdriver97]

Welcome to the forums. Do you have both SIMs in the phone? Are they both data capable?

 

[Shoaib Khan6]

is your android rooted