Moto Care Accident Protection Deductible?

[cohoman]

Motorola offers the Moto Care Accident Protection Plan, but I don't see a value for the deductible for a Moto 360 2nd gen claim. Does anyone know what the deductible amount is? Thanks.

 

[tomatosouplabs]

I was confused and the online chat just made me more confused. Look at Moto Care - Smartphone Accident Protection - Motorola if you haven't already. The extended warranty is $12.99 for 1 year and a $15 deductible. When I check eligibility with my serial number it only gives me the option to buy the extended service. Also in the view my stuff, under the watch it gives me the option to add extended service to my cart, not the accident protection. The chat person just said I had to call the next level of support at 1-800-734-5870. I don't think I'll bother calling but you can. Maybe they actually don't offer it for this watch, or not anymore (?).

Chat gave me this info:
$49.99 Moto Care Accident Protection - 2 Years
$29.99 Moto Care Accident Protection - 15 Months
$12.99 Moto Care Extended Service Plan - 1 Yea
$39 deductible accident protection

I don't know where this person got this info from. Maybe it is possible to buy it if you call.
By the way I am shocked at the turnaround time for my email submitted tickets - in a good way. Both were less than half an hour I got real answers. One was submitting my receipt to keep on record and they processed it that quick. The other was telling me I had to enter my serial number with letters in all CAPS for it to recognize it (I think that's stupid but oh well).

 

[cohoman]

Thanks for the reply. A deductible of $39 seems reasonable, IMHO.