Moto g won't save contacts

[Sherlocksister]

Hi there. My moto g has suddenly stopped saving phone numbers; either by saving them from texts or by inputting them directly into contacts. Tesco asked me to ensure my contacts are saving to phone and not sim, which I think they are. Syncing appears to be working too. When I click 'save contact' it save's the persons number for a few moments but then goes back to just showing their number.

 

[Chris102938]

The source of the problem for me was saving as an outlook contact rather than a Gmail contact. I solved that by going to outlook app>settings>click email address>turn off sync contacts