- Mar 13, 2013
- 3
- 0
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Hi all, I have an unlocked Moto G6 (Oreo, not rooted) on Verizon. Phone has been great since purchased in February. But yesterday it developed the strangest problem. I noticed when I plugged the phone in at work, the percentage was going down. I thought maybe it was an app that was significantly draining the battery, but that wasn't the case. Then I figured it was a problem with the cable, but again, nope, it happened with my other cables (including the stock cable and charger which came with the phone).
The phone will never reach 100%, it sits at 99% maximum. The turbocharge feature indicates it is working but no longer gives a time to full charge on the lockscreen. When it is plugged in, the battery percentage trickles down. When I unplug the phone from the charger, the percentage jumps back to where I would expect it to, with a maximum of 99%.
Steps I've tried to resolve:
Use different/stock cables/chargers (no effect)
Run phone in safe mode (no effect)
Battery calibration (no effect)
Factory reset (no effect)
Has anyone ever encountered anything like this? I can't find anything similar in my searches. Any suggestions or insights would be helpful, thanks.
The phone will never reach 100%, it sits at 99% maximum. The turbocharge feature indicates it is working but no longer gives a time to full charge on the lockscreen. When it is plugged in, the battery percentage trickles down. When I unplug the phone from the charger, the percentage jumps back to where I would expect it to, with a maximum of 99%.
Steps I've tried to resolve:
Use different/stock cables/chargers (no effect)
Run phone in safe mode (no effect)
Battery calibration (no effect)
Factory reset (no effect)
Has anyone ever encountered anything like this? I can't find anything similar in my searches. Any suggestions or insights would be helpful, thanks.
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