Moto X: how do I get rid of voicemail icon

[dawnliv]

How do you get rid of voicemail icon after listening to your voicemail. I didnt realise I had to pay to listen to them either so I have had my provider switch it off.....but icon still there

 

[Golfdriver97]

Re: Moto x how do i get rid of voicemail icon

How do you get rid of voicemail icon after listening to your voicemail. I didnt realise I had to pay to listen to them either so I have had my provider switch it off.....but icon still there

Welcome to the forums.
Is it in the status bar?

 

[dawnliv]

Re: Moto x how do i get rid of voicemail icon

Thanks , yes it is.....

 

[4runnerbrett]

Re: Moto x how do i get rid of voicemail icon

You may of needed to listen to them all and then disable. Did you turn the phone off?

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[dawnliv]

Re: Moto x how do i get rid of voicemail icon

yes id did turn off phone and listened too only the one i had..... according to motorola website i have to press the OK button go to voicemail then press turn notifications off. What does it mean the OK button,

 

[Golfdriver97]

Re: Moto x how do i get rid of voicemail icon

Thanks , yes it is.....

Have you just tried swiping away the notification? Or does it come back?

Sent from my Nexus 5 using AC Forums mobile app

 

[4runnerbrett]

You can't swipe voicemail away

Posted via Android Central App

 

[JoeNM84]

How do you get rid of voicemail icon after listening to your voicemail. I didnt realise I had to pay to listen to them either so I have had my provider switch it off.....but icon still there

Which carrier are you on?

 

[chefmbeland]

Are you sure you have to pay to listen to them? On sprint I can use the voicemail app to listen to them at no charge but to have them transcribed I have to upgrade to premium. I was going through the same thing as you, trying to get rid of the icon...

 

[tmann202]

Bump. Can't clear a voicemail icon. Listened to and deleted message. Has anyone figured out how to do this? Found the same thing someone above mentioned where Motorola says to press "OK" first. What does that mean?

 

[dmark44]

I thought you only had to pay for visual voice mail. Do you go to the default app called "Messaging" or do you use a carrier installed app called "Voicemail" or something else?

I use Google Voice so I can get visual voice mail for free.

Sent from my Moto X

 

[mtndewgood]

Call your VM old fashion way.. Then check and delete. The icon should be removed before you disconnect

Sent from my XT1056 using AC Forums mobile app

 

[tmann202]

Call your VM old fashion way.. Then check and delete. The icon should be removed before you disconnect

Sent from my XT1056 using AC Forums mobile app

What is the old fashioned way? I've been holding 1 since my first brick phone I think.

Posted via Android Central App

 

[sharkita]

I had that problem once way back when with AT&T. The only way I could get rid of the icon was to listen to my voice mail and wait until the recorded voice said "To end, press star (asterisk)." It always worked to get rid of the icon.

 

[tmann202]

I had that problem once way back when with AT&T. The only way I could get rid of the icon was to listen to my voice mail and wait until the recorded voice said "To end, press star (asterisk)." It always worked to get rid of the icon.

Thanks, just tried that but the star just takes it back to the main menu (on Aio). I could swear I've seen a "clear message icon" option somewhere.

Edit: Leaving a new voicemail and then deleting that worked to clear it.

I thought it might have been the AIO Visual Voicemail but listening to it there did not clear it Either. BTW I thought that app would show my messages in text form but it does not, it just shows the list of messages. May have to look for a new voicemail app.

 

[dyastrab]

Call your carrier and tell them the issue. I had it on a Verizon phone and Verizon cleared it.

 

[Kyriacos Nikiforou]

Hi,

I had the same problem on Moto G. You can pull down the notifications menu and touch and hold the voicemail notification icon. This should bring up the "App info" option. Touch that and it will take you to a menu allowing you to "clear data" (I don't remember exactly what the option is since once I tried it the icon went away). If you touch that it will clear any data it has stored about the voicemail and the icon will go.

Good luck

Kyriacos

 

[Rafael Basilio]

Mano, muito obrigado voce é o cara <3 resolveu!

 

[door16952]

Im having the same problem. My voicemail is saying voicemail unknown