Moto X - Photo & video attachments in E-mail app

anon(8312128)

Well-known member
Dec 4, 2013
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0
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Having issues opening/saving photo & video attachments in the Android E-mail app (not GMail, but the regular e-mail app). I can't seem to either view or save any kind of attachment. I get the "fetching attachment" but it just seems to hang and nothing happens. Then, under Attachments, I select "save" but the attachment is nowhere to be found - not in Gallery, or even in the Downloads app.

Both times I've experienced this, the e-mail is coming from a GMail account. Is something maybe not configured right in my e-mail settings? I'm attaching two screenshots of what I'm looking at when trying to open/save attachments. I was able to view these same attachments from the Mail app on my Mac desktop - just not on my phone.

Any help would be appreciated. Thanks!
 

Attachments

  • Screenshot_2013-12-20-22-29-33.png
    Screenshot_2013-12-20-22-29-33.png
    45.1 KB · Views: 13
  • Screenshot_2013-12-20-22-30-28.png
    Screenshot_2013-12-20-22-30-28.png
    51.4 KB · Views: 13

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