Motorola Connect not clearing deleted messages?

[thatotherdude24]

I am a big user and fan of Motorola Connect for Chrome and my Moto X, I use it constantly. Recently I am having a bunch of problems with it. There is a couple of threads of texts that will not clear from Connect, those threads are no longer present on my phone, I have uninstalled and reinstalled Connect from Chrome and still....same thing. Anybody else have this or know how to fix it?

 

[grooks]

What has worked for me is to open Connect within Chrome, click the 3 dos in the upper right corner, then select 'Refresh all content'.

 

[Tom in Bristol]

What has worked for me is to open Connect within Chrome, click the 3 dos in the upper right corner, then select 'Refresh all content'.

When I do that, most times it says 'Refreshing, Please wait...' for a loonnnngg time and the thread(s) remain.

Anyone else have a magic bullet for a fix?

 

[thatotherdude24]

When I do that, most times it says 'Refreshing, Please wait...' for a loonnnngg time and the thread(s) remain.

Anyone else have a magic bullet for a fix?

Same for me.

Now certain texts within a thread will randomly disappear.

Sent From My Woven Black and Yellow Moto X

 

[Tom in Bristol]

Same for me.

Now certain texts within a thread will randomly disappear.

Sent From My Woven Black and Yellow Moto X

On further review...the laptop side of Moto Connect made me sign in again yesterday and both the call log and text messages were correctly synched with the Moto X...maybe they did a fix or we need to sign out once in awhile.

 

[thatotherdude24]

On further review...the laptop side of Moto Connect made me sign in again yesterday and both the call log and text messages were correctly synched with the Moto X...maybe they did a fix or we need to sign out once in awhile.

Did not work for me.

 

[kfanguyjr]

Has anyone found a solution to this problem?

 

[kfanguyjr]

I am using the latest Chrome and connect both phone and desktop.

 

[Tom in Bristol]

The Moto servers were glitched for a few days per Matt in the Moto forums. FIxed now, so you can sign back in and 'Refresh all content' again.

 

[WAMstr]

Sign out of the chrome extension and sign back in. Moto extension is now synced with messaging app on phone.

Droid Turbo

 

[lhpotts]

Does anyone know how to delete messages from within Motorola Connect? The only way I can delete them is from my phone, and then refresh content in Motorola Connect. I'm hoping there's a way to do it directly?

Thanks!
Lyman