MTP / PTP Mode disappeared, how can I get it back?

[AC Question]

MTP / PTP Mode disappeared

I have a Samsung Galaxy S4 and recently updated to Android 5.0.1

Before the update:
- My phone would recognize my laptop when being plugged in with an original Samsung usb cable. The MTP/PTP menu option would show up on top of the screen. The desired mode could be selected.
- The laptop would recognize my Galaxy S4. I could use the KIES3 program or just go into my phone through explorer.

After the update:
* All drivers have been updated.
* Kies has been updated
* Developer's Mode - USB Debugging has been enableld
* Using original Samsung cables-

- The phone does not acknowledge being connected to the laptop anymore and the MTP/PTP menu does not pop up anymore.
- It seems that after the update to Android 5.0.1 the option for MTP/PTP has disappeared. The suggested place under "storage-menu" does not exist in the Samsung Galaxy S4. Also dialing*#0808# does not seem to make a difference.
- The laptop does not recognize the phone, not explorer under devices/storage nor with the KIES program.

Does anybody know how to get the MTP/PTP mode back or is there another way to access your phone through you computer?

 

[Basticar]

I'm having the same problem with my Galaxy Note Edge along with the SD Card isn't acknowledged . . . maybe that's a different issue.

How do you get to the connection Mode (MTP) device setting in version 5.0.1?

 

[Megan Elmhurst]

Have you found a resolution? I am having the same issue with my S4 Android 5.0.1

 

[Dan Traylor]

I THINK you open settings> more> Developer options> (turn on if you haven't already) and put check in USB debugging.