I emailed them, posted on their Facebook wall, and tweeted at them. I'm sure nothing will become of it, but I might as well add my voice to the noise. I seriously feel like throwing this thing into a lake. I love everything about it except the multitasking - but that's a huge exception that I can't look past. It ruins my whole experience with this phone. I dearly wish Sprint had a 30-day return window instead of just 14 now, because I would return it if I could and get the Galaxy SIII.
My hopes, in order of likelihood:
1. CM9/AOKP/AOSP-based ROM. Without Sense, I'm sure the phone is perfectly fine.
2. A tweak/mod that fixes the issue with Sense.
3. An official fix from HTC.
I think #3 is the least likely, simply because they're still touting it as "working as intended", which is such an absolutely embarrassment -- who would claim something this pathetic as "working as intended"?
So, we'll see what happens. I'm stuck with the phone for two years now, so hopefully CM9 development proceeds quickly!
/Kevin