My 20Ultra suddenly locks

[TabGuy]

It's odd. I can be typing, I can be watching a video, it doesn't matter. My phone will return to the lock screen and the phone is locked. I have to unlock it to get back to where I was. There's no pattern as to what app I'm using or any given time frame. It may not happen at all today or may happen 3 times in the next hour.

Have you had this happen? How do I troubleshoot this?

 

[B. Diddy]

Any magnets nearby? Are you using a flipcover case and folding the cover so that it's up against the back of the phone? A magnet in the right place might make the phone think that a smartcover has been closed, hence making it go to the lockscreen.

 

[TabGuy]

Any magnets nearby? Are you using a flipcover case and folding the cover so that it's up against the back of the phone? A magnet in the right place might make the phone think that a smartcover has been closed, hence making it go to the lockscreen.

No magnets or flip cover. My case has a kickstand. Maybe I'll try it for a while without the case to see if anything changes.

 

[B. Diddy]

Good idea.

 

[mustang7757]

Make sure you don't have double tap to lock on ?

Settings>advanced features>motion and gestures