My Android tablet freezes with a white screen when I play games and use applications ?

[Madushan007]

hi, I am new to Android devices ... I bought an Asus Memo Pad HD 7

but when I use the device to play games or watch a video, even making a note using the smart note application that comes with the tablet, it freezes with a white screen. And then after about 30 seconds it automatically restarts.

this keeps happening again and again when I use the applications ...

can anyone plz help me with this ?

thanks ...

PS : I tried deleting the cache and reseting ....but didn't solve the problem ... guys plz help

 

[belodion]

Try these three things:

Go to Settings, Storage, Cached Data, and clear the cache.

Enter Recovery Mode and wipe the Cache Partition.

Also in Recovery Mode, perform a Factory or Hard Reset, which will cause the loss of all personal data not backed up.

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