I hate it when people try to use the "It's just a phone" argument. I mean, you're right. It's just a phone. And technically, having a phone/smartphone is a luxury. We should be happy we can even make a phone call with it.
But here's the truth, it's "more than a phone" for some people. Our society has advanced to the point where these phones are being used more extensively by people in various fields. Some of us use it for grown up stuff (not just for playing angry birds). Do some people get over-heated? Sure. But we have no right to call their issues invalid (or exaggerated).
Now, the multitasking issue isn't being exaggerated. It's a valid issue. When a phone is being marketed as a high end "Android Phone", there are certain levels of expectations from an android phone. When I buy an android phone, I know I'm not gonna get the best battery life or smoothest buttery UI, I'm aware of that and i can live with that. But the last thing i expect is to get an android phone with bastardized multitasking. Now, I've heard people say "You're not buying an android phone, you're buying a 'Sense' phone". Well, in that case, why is "Android" being listed on the box? It's almost like false advertising, if you ask me. You're right, having to wait 3 secs for a webpage (you just saw 1 min ago) to re-reload isn't the end of the world. But is that what we've come to? having to settle for bad designs. We pay a lot of money for these devices, and we're not asking for perfection, just basic functionality (for a modern day smartphone). You know you have a problem when an iphone can [fake] multitask better than an android phone! I can live with bugs in a phone. But deliberate omission, that's what I have a problem with.
Some may say "If you don't like it, go return it". True. But it's not always that black & white. Some people (like myself), etf'ed our previous contracts and switched to AT&T (and signed 2 years of our life), specifically because of this phone. So, "returning" it won't undo that.
You may say, "Why did you buy the phone, without testing it first?". Well, I played with the demo, three times, and didn't notice this issue. I guess I wasn't really checking to see if it multitasks, because I figured that was a given. Stupid me. I guess that's why a lot of reviewers (and users) didn't catch it initially. And for some users who've caught it, they don't mind "managing" it. That's fine.
I guess from now on, before I buy a new android phone, I need to double check to see if it multitasks 'properly'. While I'm at it, I might as well check if it makes phone calls too. You never know. It might have been designed to aggressively kill phone calls after 10mins to conserve battery!
Where do you draw the line? Do we now have to check "everything" in a phone? Do phone reviewers (and users) now need to start checking every phone for every basic functionality?
Do android phones now need to start listing all their [basic] features on the box?
I ask because, this might be bigger than "multitasking". If HTC gets a pass on this, then what else is everyone gonna be doing? I'm psyched about the GS3, but now I'm wondering if Samsung has secretly crippled any basic android functionality, which may go undetected until a few beta testers (i.e. unlucky users) find out
Oh well, it's just a phone. Whatever...