My Galaxy S5 keeps rebooting automatically, also within Safe Mode. What should I do?

[Loren Kenion]

My Galaxy S5 keeps rebooting automatically, also within Safe Mode.

I also get an error message: "android.process.acore". I am now unable to use my phone as it continually restarts and I cannot access any other options.

 

[B. Diddy]

Re: My Galaxy S5 keeps rebooting automatically, also within Safe Mode.

Welcome to Android Central! Do you get the acore message in Safe Mode as well? That error is usually associated with contacts, but can occur for a bunch of different reasons, so it can be difficult to troubleshoot. If you search Android Central for "acore," there are a lot of threads. Here's an example of one possible solution: http://forums.androidcentral.com/t-...ss-acore-stopped-working.html?highlight=acore

Have you already tried wiping the cache partition? http://support.t-mobile.com/docs/DOC-10404. Also, if you have an SD card installed, try unmounting it (in Settings>Storage​), removing it, and rebooting. If the card is corrupt, it might cause various problems.