My Google play isnt working

[Android Central Question]

It gives me an error message
"error retrieving information from ser er DF-DFERH-01
I can't do anything... Please help! I can't even delete the app

 

[mustang7757]

Hi, welcome to Android Forums

I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

I'll provide a link to register, please come back to your post so we can further assist you . Thank you

https://forums.androidcentral.com/showthread.php?t=409154

 

[mustang7757]

Can you clear data,cache , and force stop

 

[B. Diddy]

Welcome to Android Central! Is it the Google Play Store app that's giving you that error? Does this happen on both wi-fi and mobile data?