my m8 box has a virus

[carolinejabbour]

My m8 box keeps showing a lot of porn pop ups and its as if it thinks its a phone? I have tried resetting it but it doesnt change. All these apps are downloaded that i didbt download and when i rwmlve thwm thwy reappear again upon rebooting. What can i do?

 

[Tatarenko]

Resetting will not help. You need to do Factory Reset. Settings -> Personal -> Backup and Reset -> Factory Data Reset.
WARNING! Backup all of your data (Contacts/SMS/Photos etc.) before doing it. All of these will be erased with all viruses and all programs (will need to reinstall'em from Play Market). Hope it would helps.