My messenger app is not making notofication sounds

[barskin]

I have the Samsung messenger app set as default. I have given all the permissions necessary. I have set the notification sound. It just doesn't work. It just vibrates. Does anyone know what to do?

 

[mustang7757]

I have the Samsung messenger app set as default. I have given all the permissions necessary. I have set the notification sound. It just doesn't work. It just vibrates. Does anyone know what to do?

Does yours look like my screenshot?

 

[barskin]

Does yours look like my screenshot?View attachment 308292

Yes.

 

[mustang7757]

Ok...clear cache and force stop it

Yes.
View attachment 308301

 

[ROE_HUNTER]

Ok...clear cache and force stop it

Crap why didn't I think of this? I uninstalled and reinstalled! Same result I guess.

 

[barskin]

Crap why didn't I think of this? I uninstalled and reinstalled! Same result I guess.

Where did you resinstall it from?

 

[barskin]

Ok...clear cache and force stop it

I don't see how to clear the cache.

 

[mustang7757]

I don't see how to clear the cache.

If you long press the message app and hit info scroll down to storage and clear ,force stop there.

 

[barskin]

Okay. I cleared the cache and forced stop. It still doesn't work/

 

[Javier P]

Okay. I cleared the cache and forced stop. It still doesn't work/

Are you using a notification sound that came preinstalled or any other one that you downloaded? Have you already tried with different sounds?

 

[mustang7757]

Okay. I cleared the cache and forced stop. It still doesn't work/

You did data,cache and force stop?

 

[barskin]

I finally got it to work. I put it on ignore do not disturb, but I wasn't on do not disturb ( ???).

 

[mustang7757]

I finally got it to work. I put it on ignore do not disturb, but I wasn't on do not disturb ( ???).

That's strange, but at least it's working

 

[mustang7757]

Crap why didn't I think of this? I uninstalled and reinstalled! Same result I guess.

It's working for you those steps?

 

[ROE_HUNTER]

It's working for you those steps?

Yes, uninstall and reinstall brought my sounds back.

 

[mustang7757]

Yes, uninstall and reinstall brought my sounds back.

Nice!

 

[AQPerry]

This happened to me over the weekend, Took me a day of wrecking my brain to figure it out, you have to go under both the "general" and "new notification" settings under messages and select the specific notification sound (if you look at the screen shot it says "sound and pop-up)" while my actual new notification sound option was set to "silent", a little misleading when you read it and think that since is says "Sound and Pop up" it would make sound but nope, inside it was on "Silent" for the actual sound lol.

 

[mustang7757]

This happened to me over the weekend, Took me a day of wrecking my brain to figure it out, you have to go under both the "general" and "new notification" settings under messages and select the specific notification sound (if you look at the screen shot it says "sound and pop-up)" while my actual new notification sound option was set to "silent", a little misleading when you read it and think that since is says "Sound and Pop up" it would make sound but nope, inside it was on "Silent" for the actual sound lol.

Yeah it's crazy, sometimes a update may change those things ..very frustrating