My Moto G is overheating and draining battery while at it

[Kalyan Venkatesh]

Hey guys its been 10 days since i've got my moto g and i've got a query
my moto g is overheating when i open an app for approx 10-15 minutes not only games but also fb, messenger everything
and the battery drops 25-30 in less than 30min :'( are android devices all like this ? (its my first) is moto g supposed to be like this i mean
if everyone has the same issue or there is a fault with the device and should i consult my dealer ?? (since there is a 30 day replacement
guarantee ) HELP ME GUYS:'( :'( :'(

 

[dpham00]

Re: My moto g is overheating and draining battery while at it

Doesn't seem normal. Install gsam and post all the screen shots

dpham00, Android Central Moderator
Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro

 

[Golfdriver97]

Re: My moto g is overheating and draining battery while at it

Sounds like a process is getting stuck open.

I would suggest rebooting into recovery and clearing cache. I found this: https://motorola-global-portal.cust..._detail/a_id/97329/p/30,6720,9050/action/auth

Follow the instructions for External Reset,​ except for #7, instead of doing factory reset, select clear cache partition instead.

- - - Updated - - -

Hey guys its been 10 days since i've got my moto g and i've got a query
my moto g is overheating when i open an app for approx 10-15 minutes not only games but also fb, messenger everything
and the battery drops 25-30 in less than 30min :'( are android devices all like this ? (its my first) is moto g supposed to be like this i mean
if everyone has the same issue or there is a fault with the device and should i consult my dealer ?? (since there is a 30 day replacement
guarantee ) HELP ME GUYS:'( :'( :'(

Almost forgot to mention...welcome to the forums.

 

[nessinhaw]

do you have Skype installed? it has a bug that drains battery like a mofo '-'

sent from my Moto G <3