My phone does not work in 3G. Why?

[AC Question]

I got Nexus 5 shipped from US to India. It is currently loaded with Android Version 5.0.1 and Build No LRX22C. I am using Airtel SIM with a 3G data plan. The 'Preferred Network Type' in the settings is set to 3G. But the phone works only in 2G ie EDGE network

 

[itguyjax8430]

I got Nexus 5 shipped from US to India. It is currently loaded with Android Version 5.0.1 and Build No LRX22C. I am using Airtel SIM with a 3G data plan. The 'Preferred Network Type' in the settings is set to 3G. But the phone works only in 2G ie EDGE network

You probably need to modify or create a new APN in the APN settings.

From any Home screen, tap the Menu key.
Tap Settings.
Tap More.
Tap Cellular networks.
Tap Access Point Names.

https://www.komparify.com/blogs/index.php/apn/airtel.html

Airtel APN For 3G / 2G / GPRS

To access 2G / 3G internet through Airtel, use the APN : airtelgprs.com

To get the settings automatically on your phone, Send an SMS with content “MO” to 54321 and the settings will be sent to you automatically



Setting Name Value
Operator AIRTEL
APN-Access Point Names airtelgprs.com
Access number *99***1#
Username [blank]
Password [blank]
Authentication type normal
Proxy Disable
Proxy address 0.0.0.0
Port 8080
Data Bearer GPRS or PACKET DATA
DNS1 0.0.0.0
DNS2 0.0.0.0

 

[kathy13xia]

My guess is the signal connection. Sometimes this happened to me as well. I set 4G, but I can only get 2G or 3G when taking a subway.

 

[Partho Mondal]

I have 3g net but mobile set not seaport

 

[B. Diddy]

Welcome to Android Central! Sorry, what do you mean by that? Which phone do you have, and which carrier?