my play store has stopped working..

[kirstietoreh]

Re: my play store was stoped working..

my apps store also didn't work...i've tried all but still doesn't work..please help me

 

[Jasmin Perez]

Thank you!!

 

[Nahni Dula]

I tried clearing the cache and data. Still doesn't work-.- and I tried deleting photos and pictures but it still doesn't work.!!

 

[shena fahmi]

Re: my play store was stoped working..

pleasssssssssssssssssssss............ i have icon play store but i dont open it....whyyyyyyyyyyyyy??????????

 

[Emily Mckay]

I'm on samsung glides, last night my playstore stopped working on nov. 2 2013 I have no idea why it stopped. Everytime I click it, it pops up then goes away. It worked fine before. I tried every suggestion on here and I've looked around too. If anyone could tell me what to do. This is a samsung slide, and I've tried all the suggestions.

 

[GSDer]

Here's a summary of all of the tips/suggestions posted throughout this thread:
1. go to Settings -> Application manager -> ALL, find 'Google Play Store' and select it - Clear cache, if that doesn't work Clear data, if that doesn't work Force stop; if that doesn't work Uninstall updates (restart the phone between each intermediate step)
2. go to Settings -> Application manager -> ALL, find 'Google Services Framework' and select it - Clear data, if that doesn't work Force stop
3. go to Settings -> Application manager -> press the Menu button -> select 'Reset app preferences'
4. go to Settings -> Application manager -> ALL; scroll to the very bottom of the list and see if 'Downloads' is disabled - if it is, Enable it; also see if 'Google Account Manager' is disabled and if it is Enable it
5. go to Settings, find the Accounts group, select Google, select your Gmail address then select the 'Remove account' button. Restart the phone then add your Google account back.
6. Last is the dreaded Factory Reset - go to Settings -> Back up and reset -> Factory data reset. Be sure you've: synced your Google account; saved any pictures/videos to your computer or SD card or the cloud; saved any SMS/MMS that you care about (the Kies software is the only reliable method I've found to backup/restore MMS); saved your call logs if you care about that; backed up your application data if you want to save your game progress, etc.

Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM 10.2 using Tapatalk 4

 

[angel daisy]

i have tried all what u said it still doesn't work. i can't access my contacts, even.

 

[GrooveRite]

Here's a summary of all of the tips/suggestions posted throughout this thread:
1. go to Settings -> Application manager -> ALL, find 'Google Play Store' and select it - Clear cache, if that doesn't work Clear data, if that doesn't work Force stop; if that doesn't work Uninstall updates (restart the phone between each intermediate step)
2. go to Settings -> Application manager -> ALL, find 'Google Services Framework' and select it - Clear data, if that doesn't work Force stop
3. go to Settings -> Application manager -> press the Menu button -> select 'Reset app preferences'
4. go to Settings -> Application manager -> ALL; scroll to the very bottom of the list and see if 'Downloads' is disabled - if it is, Enable it; also see if 'Google Account Manager' is disabled and if it is Enable it
5. go to Settings, find the Accounts group, select Google, select your Gmail address then select the 'Remove account' button. Restart the phone then add your Google account back.
6. Last is the dreaded Factory Reset - go to Settings -> Back up and reset -> Factory data reset. Be sure you've: synced your Google account; saved any pictures/videos to your computer or SD card or the cloud; saved any SMS/MMS that you care about (the Kies software is the only reliable method I've found to backup/restore MMS); saved your call logs if you care about that; backed up your application data if you want to save your game progress, etc.

Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM 10.2 using Tapatalk 4

Very helpful GSDer!!

Don't forget to update GAPPS for you rooted users if your using CM! New stable rom for CM is now 4.3 and GAPPS needs to be updated. I state this because my roommate just went through this exact problem this past weekend and I managed to help him out. He is new to the rooting world and forgot about updating GAPPS.

 

[GSDer]

i have tried all what u said it still doesn't work. i can't access my contacts, even.

If you can't access your contacts I'd say that you have bigger problems.

You did perform a Factory Reset?
If you look in Settings -> Google -> (your Gmail account), do all of the items in the list have a recent sync date?

Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM 10.2 using Tapatalk 4

 

[kelly1226]

thank you so much, i did exactly what you said and now my play store is working...sad that sprint couldnt help me but you did, thanks again

 

[kelly1226]

Re: my play store was stoped working..

btw the way...youre gorgeous too

 

[EmilyLSevilla]

My play store isn't working and I tried force stopping it and clearing the data and the cache but it still isn't working. Whenever I click the app it tries to load but then it either; goes black and a little icon saying " unfortunately, google play store has stopped working" or it loads and says "retry" and ill keep clicking retry but it'll never let me go in. I've tried connecting to different wifis and using my 4g data but neither seem to work. Please help me !

 

[GSDer]

Emily,
See post #146

Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM 10.2 using Tapatalk 4

 

[loveyou2baby]

Re: my play store was stoped working..

My play store isn't working, i already deleted some apps and uninstalled some of my apps.. still it's not working.. my play store is automatically exit whenever I entered. What should I do??? Help!!! Pls... Thanks in advanced..

 

[ahmetarman]

Great answer! totally worked!
thank you so much mate. I was going to restore my phone! saved me thanks!

 

[Lyzz Albert]

Re: my play store was stoped working..

This worked for me! Thanks so much!

 

[Lenna Gr]

thank u so much... i dont know what else i wouldve done if u havent posted tht!!!

 

[Ezio Auditore24]

Re: my play store was stoped working..

Thank you very much! meyerweb. Its really work!

 

[Mahzabeen Khan]

it worked!

 

[bcrit]

I just purchased an S4 on Saturday. Everything was working fine until yesterday when the Play Store stopped opening. I have tried everything everyone has suggested, including your little video, but it's still not working. I don't want to have to do a factory reset after I've loaded so many apps I wanted. Please, any other options?