my plugged in earphones won't pickup sound

[Android Central Question]

Since my update on my Samsung s8 phone I cannot listen to music or listen to Audible when my earphones are plugged in or my bluetooth earphones are connected.

 

[belodion]

Try a Cache Partition wipe. If no go, try Safe Mode.

https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[B. Diddy]

Welcome to Android Central! Do the earphones work in other devices? Have you tried other earphones in your S6?

Here are the steps for Safe Mode and cache partition wipe:

https://www.t-mobile.com/support/de...6-edge-g925t/safe-mode-samsung-galaxy-s6-edge
https://www.t-mobile.com/support/de...g920t/wipe-cache-partition-samsung-galaxy-s-6