My profile information is gone

[Amanda Drengacs]

The latest "Samsung App update" Deleted all of the information, profile picture, and notes that I had under "my info". I really needed some of that info, that's why I kept it there. Any ideas how to retrieve it?

 

[Lizbizc]

The same thing happened to me and I can't find an answer either. I've looked at other contacts listed in the Contacts section and notes are still captured. But mine, under my own profile are gone too. Samsung S7Edge. I hope we can figure out what happened. It did not back up my profile to gmail like all other contacts.