My S5 will connect on 4G but no apps requiring internet work.

[Android Central Question]

I've faced this issue twice before but conducted 2 factory resets and it a B**** to deal with and I don't want to do that again. I was watching a video on YouTube and it just stopped working. I then went to my goto apps that help me determine if I truly have internet access and they didn't work either. My bill is paid up through next month, & my carrier said all my settings are accurate. I don't want to conduct another Hard reset. I also cant text or make phone calls!

 

[B. Diddy]

Welcome to Android Central! Who's your carrier, and did you get the phone directly from them, or did you bring it from somewhere else? Make sure the APN is correct: https://www.androidcentral.com/what-apn-and-how-do-i-change-it

 

[Rukbat]

The APN won't affect voice or SMS, though.

 

[B. Diddy]

Oh, you're right -- I missed that on the first pass.:-\ In that case, I'd contact the carrier and ask for a replacement SIM.