My S7 DIGITS number recently stopped ringing

mwrmwr

Well-known member
Apr 24, 2016
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DIGITS is a T-Mobile app that allows a second line on a phone. I've been successfully using it for years. but recently, all calls arriving to my DIGITS line do not ring. I set the phone to vibrate on all inbound calls so it's "usable", but I have no idea why the ring stopped. I checked the Digits settings and it's set to ring.
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
167,768
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Have you asked T-Mobile support about this? If it's a known issue, maybe they can suggest a fix.

Also, does the Digits app have its own ringtone/notification tone that you can try to modify?
 

mwrmwr

Well-known member
Apr 24, 2016
47
3
8
>does the Digits app have its own ringtone/notification tone that you can try to modify<

I checked it and it's set to ring.
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
167,768
8,021
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Right, but can you try changing the ringtone or notification tone? If you can, does it play you a sample of the tone when you select a new one?
 

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