My Samsung Galaxy Core Prime won't charge. How do i fix it??

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A

AC Question

My Phone went flat about 1-2 hours ago. I put it on its original charger and it doesn't seem to be charging. I can't pull the back off either to check the battery. Please help!! I need it urgently!!
 
Welcome.

Did you use it until it had fully discharged?
Or did the phone suddenly power off while there was still battery charge showing in the status bar?

***I'll just add the warning that recharging a truly fully discharged battery can be explosively dangerous, although batteries are normally unlikely to reach that state.
 

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