My Samsung Note 5 touch screen is not responding by finger but responds by S Pen, how can I fix it?

[Nahid Uzzaman]

I'd like to confirm that by simply holding the power button and volume down button at the same time for 10 - 20 seconds then selecting power down. After turning it on, the touch screen works.

A normal restart of the phone doesn't have this effect so I believe this power down method may do something different.

We'll see how long it will last for again. I'll post what Samsung said to do below. Not the clearest instructions in my eyes as they don't say which option to choose specifically.

P



"Step-1. Perform a Battery simulation:

I will provide you the steps to perform battery simulation reset on the device, It clears internal circuitry of the device. You can follow the steps below to perform a battery simulation.

To perform battery simulation, press and hold the volume down key and power key for 10-20 seconds

Please check the issue. If the issue persists, please follow the next troubleshooting procedure. "

Thanks, Its Work in my case....