My samsung s7 screen is black

[AC Question]

My screen is black the phone is working. Can't see anything

 

[belodion]

That may need repairer attention, or warranty return. Contact Samsung customer support.

Posted via the Android Central App

 

[yunique]

if you can still hear notifications and sounds but your screen is just black don't panic. try holding down the volume down button and the power button until the phone reboots and it should return to normal.

Posted via the Android Central App

 

[eunmi38]

Thank you so much. I was freaking out, with tech support on the line, and saw your post. It worked!

 

[yunique]

I'm happy to hear it worked, for me after it happened and I did the volume down and power button trick it hasn't happened again, I hope it doesn't happen again for u because this phone has been awesome otherwise

Posted via the Android Central App