Netflix not playing video.. S6 from Textnow Wireless (sprint network)

[Drewfam]

So i have a Textnow Wireless Galaxy S6 and it is rooted from them I didnt do the root. Neither my wife or I can play a video it just spins after you tap the video. I found a few different articles that says to edit or delete a file name liboemcrypto.so but no matter what program I use I cannot edit or delete it.
Any help would be appreciated.