Question Network problem

[Hlengiwe]

My has that icon and doesn't work please help me the name of the phone is Samsung Galaxy J7

 

[belodion]

Welcome.

Try removing and reinserting the SIM. Better?

 

[mustang7757]

Welcome to AC!
Did you just get this device ? Which carrier?

 

[B. Diddy]

Welcome to Android Central! Which icon? Show us a screenshot: http://forums.androidcentral.com/ge...ide-how-post-screenshots-android-central.html

The J7 is an 8 year old phone with a woefully outdated Android OS version. It would be highly advisable from a security standpoint and app compatibility standpoint to upgrade to a more current phone.

 

[Laura Knotek]

Is this a device you're using on a different carrier than originally? If so is it unlocked?