New contacts don't save names bug.

maxburn

Well-known member
May 19, 2011
976
2
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I have had the phone for a while now but suddenly new contacts I create on the phone won't save the contact name. All other details like phone, email and phonetic name will save fine. When that happens the name is stored as "nullnull". I'm not sure if it's related as I didn't notice it right away but I updated to 23.0.1.A.5.77 a while back.*

I use Fruux for contact sync and am using their sync app. In Fruux I can see the contact fine showing "no name" and adding a name there saves fine, then syncing the change to the phone works fine and now I can see the name in the phone.*

Things I have done:
-Deleted fruux sync account on phone and in fruux
-Deleted fruux app
-Wiped phone cache using the volume up and power button trick. I did get the three vibrates but not sure that did anything as the phone booted right in quick and I didn't see it rebuilding app data.*
-Installed the Fruux app
-Made a new sync account in fruux and added that to the phone, brought in all contacts fine.
-Made another new fresh contact, again the name didn't save.
-I installed another contacts app and I don't have problems saving the name to new contacts. Looks like it's Sony's problem with their app.
 
-Wiped phone cache using the volume up and power button trick. I did get the three vibrates but not sure that did anything as the phone booted right in quick and I didn't see it rebuilding app data.*
App data is the data the app saves permanently. Cache is the data the app saves temporarily while it's running, and it should wipe that data when it's finished using it. That's the data you wiped. It won't rebuild until you're running that app.

Have you tried using the stock Google Contacts app?
 

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