New Downloaded Watch Faces are nowhere to be found?

On the Wearable app, it only shows five "downloaded' watchfaces (first two screenshots). And the watchface that is currently active on my watch should be the first watchface you see in the top of Wearable app. Third screen shot is current watchface. The last few screenshots are from the watch of watchfaces that are downloaded to both the watch and the phone but do not show up on the Wearable app. View attachment 349952View attachment 349953View attachment 349954View attachment 349955View attachment 349956View attachment 349957

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Mine shows 11. If I download another it will show 12.

Sent from my Pixel 7 Pro using Tapatalk
 
Mine shows 11. If I download another it will show 12.

Sent from my Pixel 7 Pro using Tapatalk

Yes, that's the way it used to work for me and the way it should work. As much as Samsung is screwing up lately, I'm sure it's a problem with Samsung's phones and probably with their latest update.

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Yes, that's the way it used to work for me and the way it should work. As much as Samsung is screwing up lately, I'm sure it's a problem with Samsung's phones and probably with their latest update.

Sent from my SM-S908U using AC Forums mobile app

Saw your post on the Samsung forums, and they mark it as solved. This is NOT solved.
You have any luck getting this back to normal?
 
I believe posting there is a complete waste of time but what the hell. I also posted under Log-Home about the problem.

They will probably say to email the devs and mark the problem as solved :-\
Lol, I just sent a few replies to your post. I agree that posting there is a waste of time. But trying to anyway. I also find it interesting that they delete any posts of people reporting their bricked GW4's.

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WE HAVE A FIX!

This works and it is all thanks to u/GRRemlin on Reddit. I have just gone through these steps and I now have 14 of my downloaded watchfaces showing on the Galaxy Wearable app and I can now customize my watchface from the app.


The Reddit post responsible for this fix...

https://www.reddit.com/r/GalaxyWatc...ndroidcss&utm_term=1&utm_content=share_button


These are the instructions, copied & pasted from his post...


"1. Write down all the names of the installed watchfaces.

2. Uninstall them from the watch (tried several from the watch face selection list and several from the playstore watch app)

3. Play around the Play Store app on the watch a little to make sure the Uninstall info is synched up to the servers. I usually just open a few app listings, enter the app settings then go back into the Manage Apps section. A good way to check is to open the watch face in the Play Store on the phone and check that it doesn't say that it`s installed on the watch.

4. Force stopped the Galaxy Wearable app on my phone and opened it again. There should be nothing in the Downloaded section.

5. Scroll down to the "Get more watch faces" and clicked it so it opened the Play Store

6. Search for the watch face, make sure that both Phone and Watch are available for the install (should have the selectable checkbox on each) and hit install (MAKE SURE THAT BOTH PHONE AND WATCH ARE SELECTED). Get a notification that the app will be installed on phone and watch soon.

7. Either wait a little or check the Play Store on the watch to make sure the watch face says installing or installed.

8. In about 30 seconds the watch face shows up in the Downloaded section of the Galaxy Wearable app AND it's fully customizable, complications and al! I even noticed that some previous customizations I've made before uninstalling were retained!

9..

10. PROFIT!

Like I mentioned above, I am cautiously optimistic because I read posts where watch faces disappeared from the app after a while (?). But it might be worth a try.

EDIT: After fully customizing the watch face via the Galaxy Wearable app and applying the change, I tried uninstalling that watch face's companion app from the phone. The watch face STILL shows up in the Wearable app and on the watch!

EDIT #2: I just tried initiating an install of a watch face I've never installed before directly from the Play Store app (not via the Galaxy Wearable app) and the face showed up just fine. I think the main takeaway that both phone and watch versions need to be installed initially rather than just the watch one."

And BTW, I only uninstalled each watchface from the watch. I didn't uninstall then from the phone and it worked perfectly.

Sent from my SM-S908U using AC Forums mobile app
 
WE HAVE A FIX!

This works and it is all thanks to u/GRRemlin on Reddit. I have just gone through these steps and I now have 14 of my downloaded watchfaces showing on the Galaxy Wearable app and I can now customize my watchface from the app.


The Reddit post responsible for this fix...

https://www.reddit.com/r/GalaxyWatc...ndroidcss&utm_term=1&utm_content=share_button


These are the instructions, copied & pasted from his post...


"1. Write down all the names of the installed watchfaces.

2. Uninstall them from the watch (tried several from the watch face selection list and several from the playstore watch app)

3. Play around the Play Store app on the watch a little to make sure the Uninstall info is synched up to the servers. I usually just open a few app listings, enter the app settings then go back into the Manage Apps section. A good way to check is to open the watch face in the Play Store on the phone and check that it doesn't say that it`s installed on the watch.

4. Force stopped the Galaxy Wearable app on my phone and opened it again. There should be nothing in the Downloaded section.

5. Scroll down to the "Get more watch faces" and clicked it so it opened the Play Store

6. Search for the watch face, make sure that both Phone and Watch are available for the install (should have the selectable checkbox on each) and hit install (MAKE SURE THAT BOTH PHONE AND WATCH ARE SELECTED). Get a notification that the app will be installed on phone and watch soon.

7. Either wait a little or check the Play Store on the watch to make sure the watch face says installing or installed.

8. In about 30 seconds the watch face shows up in the Downloaded section of the Galaxy Wearable app AND it's fully customizable, complications and al! I even noticed that some previous customizations I've made before uninstalling were retained!

9..

10. PROFIT!

Like I mentioned above, I am cautiously optimistic because I read posts where watch faces disappeared from the app after a while (?). But it might be worth a try.

EDIT: After fully customizing the watch face via the Galaxy Wearable app and applying the change, I tried uninstalling that watch face's companion app from the phone. The watch face STILL shows up in the Wearable app and on the watch!

EDIT #2: I just tried initiating an install of a watch face I've never installed before directly from the Play Store app (not via the Galaxy Wearable app) and the face showed up just fine. I think the main takeaway that both phone and watch versions need to be installed initially rather than just the watch one."

And BTW, I only uninstalled each watchface from the watch. I didn't uninstall then from the phone and it worked perfectly.

Sent from my SM-S908U using AC Forums mobile app
now I need a nap after reading this
 
Actually, without doing anything, I just opened my Wearable app, and all of my previously downloaded faces that were not showing are now showing... go figure...
 
WE HAVE A FIX!

This works and it is all thanks to u/GRRemlin on Reddit. I have just gone through these steps and I now have 14 of my downloaded watchfaces showing on the Galaxy Wearable app and I can now customize my watchface from the app.


The Reddit post responsible for this fix...

https://www.reddit.com/r/GalaxyWatc...ndroidcss&utm_term=1&utm_content=share_button


These are the instructions, copied & pasted from his post...


"1. Write down all the names of the installed watchfaces.

2. Uninstall them from the watch (tried several from the watch face selection list and several from the playstore watch app)

3. Play around the Play Store app on the watch a little to make sure the Uninstall info is synched up to the servers. I usually just open a few app listings, enter the app settings then go back into the Manage Apps section. A good way to check is to open the watch face in the Play Store on the phone and check that it doesn't say that it`s installed on the watch.

4. Force stopped the Galaxy Wearable app on my phone and opened it again. There should be nothing in the Downloaded section.

5. Scroll down to the "Get more watch faces" and clicked it so it opened the Play Store

6. Search for the watch face, make sure that both Phone and Watch are available for the install (should have the selectable checkbox on each) and hit install (MAKE SURE THAT BOTH PHONE AND WATCH ARE SELECTED). Get a notification that the app will be installed on phone and watch soon.

7. Either wait a little or check the Play Store on the watch to make sure the watch face says installing or installed.

8. In about 30 seconds the watch face shows up in the Downloaded section of the Galaxy Wearable app AND it's fully customizable, complications and al! I even noticed that some previous customizations I've made before uninstalling were retained!

9..

10. PROFIT!

Like I mentioned above, I am cautiously optimistic because I read posts where watch faces disappeared from the app after a while (?). But it might be worth a try.

EDIT: After fully customizing the watch face via the Galaxy Wearable app and applying the change, I tried uninstalling that watch face's companion app from the phone. The watch face STILL shows up in the Wearable app and on the watch!

EDIT #2: I just tried initiating an install of a watch face I've never installed before directly from the Play Store app (not via the Galaxy Wearable app) and the face showed up just fine. I think the main takeaway that both phone and watch versions need to be installed initially rather than just the watch one."

And BTW, I only uninstalled each watchface from the watch. I didn't uninstall then from the phone and it worked perfectly.

Sent from my SM-S908U using AC Forums mobile app

Do we have to re download every single watch face again?
 
So, am I now minimally famous? The fix for this problem that I posted on the Samsung Members forum is included in the article below...

https://www.androidsage.com/2022/11/25/galaxy-watch-5-pro-november-2022-update/

Apparently the update that was just released was also a fix to this problem. Mind you, everytime this was mentioned in the SM forum, there were no suggestions or solutions from Samsung moderators except to email the developers. And I never got a response to my email to the developers.

Sent from my SM-S908U using AC Forums mobile app
 
So, am I now minimally famous? The fix for this problem that I posted on the Samsung Members forum is included in the article below...

https://www.androidsage.com/2022/11/25/galaxy-watch-5-pro-november-2022-update/

Apparently the update that was just released was also a fix to this problem. Mind you, everytime this was mentioned in the SM forum, there were no suggestions or solutions from Samsung moderators except to email the developers. And I never got a response to my email to the developers.

Sent from my SM-S908U using AC Forums mobile app

The LTE version is still broken and no update :-\
 
The LTE version is still broken and no update :-\

Actually, I have the LTE version, and as I mentioned above, just out of the blue my previously, recently downloaded faces that were not showing up just did a couple of days ago. I didn't do anything, I haven't yet received the new update, they just appeared. /shrug
 
You could either wait for the update or follow the steps in that link included in that article which is the same as what I posted on post #28. Those are the only solutions I'm aware of. Or get lucky like Yguideslou.

Sent from my SM-S908U using AC Forums mobile app
 
Bought a new face just this minute, and by the time I left the Playstore and opened Wearable, the new face was in my downloads' section.

I wasn't sure if the others just showed up the other day because I'd gotten them weeks ago, so I just bought another one and voila, it displays immediately.

Not sure what gremlin fixed my problem, but it wasn't an update, cause I haven't gotten it yet, and I didn't do anything.

I'll take it, lol.
 

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