New here. questions and help please.

the ob

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Sep 10, 2013
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I recently purchased a HTC One (the At&T version).

This is my very first android device. I have had iPhones previously.

I have only had this phone for a few days, but find it to be painfully slow. Texting is the worst. It takes about 20 seconds to even open up a text, then sending one takes about the same amount of time. I have also experienced it getting hot for some reason randomly.

I appreciate any help and advice you can offer.

On a side note, I have been researching rooting and the possibility of turning my phone into a google play version. I have never rooted or really done anything like this. I am curious if most of you think this is a good idea? I am obviously nervous as I have zero experience with this type of thing.

Thanks!
 
Welcome to Android Central! Regarding the slowness, that absolutely should not be happening. Since the phone is new, I wouldn't bother with trying to fiddle with settings--just bring it back to the store, show them how slow it is, and ask for an exchange while you can.
 
I am new here 2. Never had an Android, never had much more than the ability to make calls and text. I have bought a Huawei 8687, and oh boy, I am lost!! Can't even find a manual for it, anywhere. I don't want to spend days and days trying to figure this out. Anybody know where I can find a manual? I can't even seem to figure out how to put apps on my home or remove the ones that are there. I have 3 buttons to operate with, a back button, a home button which does nothing but take me to my main home page, and a 4 bar button on right, which when i select, offers me the following options: Wallpaper, Theme settings, Manage Apps, & System settings. Please be patient with me, I will have what you will surely consider stupid questions, sorry in advance. I really need some help setting up my text messaging. Help me if you can!
 
I am new here 2. Never had an Android, never had much more than the ability to make calls and text. I have bought a Huawei 8687, and oh boy, I am lost!! Can't even find a manual for it, anywhere. I don't want to spend days and days trying to figure this out. Anybody know where I can find a manual? I can't even seem to figure out how to put apps on my home or remove the ones that are there. I have 3 buttons to operate with, a back button, a home button which does nothing but take me to my main home page, and a 4 bar button on right, which when i select, offers me the following options: Wallpaper, Theme settings, Manage Apps, & System settings. Please be patient with me, I will have what you will surely consider stupid questions, sorry in advance. I really need some help setting up my text messaging. Help me if you can!

Welcome to Android Central! I think this is the manual for your phone: https://www.consumercellular.com/Content/PDFs/Manuals/Huawei Vision User Guide - Final.pdf

Also check out this thread--there's a lot of basic information at the beginning, then lots and lots of comments and questions afterwards: http://forums.androidcentral.com/general-help-how/31622-getting-started-android-tips-tricks.html
 
Thanks for trying Biddy! I called Cons. Cell., they have no manual for model, the Vision 8687. And did you look at it? Not very helpful at all, especially for a new android user. I had a smartphone b4, Samsung, but it came w/manual. I even went to the Huawei website, they don't list this model at all. I did download a manual for the Vision 8850, I'll see it that will help. Meanwhile, I have lots of questions!!! I have a router that I use for my laptop & desktop. I am guessing I cannot be online while attempting to set up my browser? Well, I tried, it went to WI-Fi, but will not authenticate. Any help with that issue? I have been reading this thread, and I keep hearing abt different browsers, I prefer Chrome, but is there a standard one as well, if so, where do i find it? Told you, I am not tech savvy on android!! Also want to know what apps can i get rid of, and how do I disable them? Do I use Force?
I have lots that I won't use such as: Maps, Play Magazine, Play Movies, Local, Navagation. And, one more thing, (better go for a stretch!) Google Services is currently running, do I need that for Chrome? And is Google Messaging actually Gmail? Can I turn it off?

Any and all help would be HUGELY appreciated!
CammyJo
 
Thanks for trying Biddy! I called Cons. Cell., they have no manual for model, the Vision 8687. And did you look at it? Not very helpful at all, especially for a new android user. I had a smartphone b4, Samsung, but it came w/manual. I even went to the Huawei website, they don't list this model at all. I did download a manual for the Vision 8850, I'll see it that will help. Meanwhile, I have lots of questions!!! I have a router that I use for my laptop & desktop. I am guessing I cannot be online while attempting to set up my browser? Well, I tried, it went to WI-Fi, but will not authenticate. Any help with that issue? I have been reading this thread, and I keep hearing abt different browsers, I prefer Chrome, but is there a standard one as well, if so, where do i find it? Told you, I am not tech savvy on android!! Also want to know what apps can i get rid of, and how do I disable them? Do I use Force?
I have lots that I won't use such as: Maps, Play Magazine, Play Movies, Local, Navagation. And, one more thing, (better go for a stretch!) Google Services is currently running, do I need that for Chrome? And is Google Messaging actually Gmail? Can I turn it off?

Any and all help would be HUGELY appreciated!
CammyJo

you sure you dont want Google Movies or Google Music? you need that if you ever put movies or music in your phone via usb from your PC.
 
Thanks for trying Biddy! I called Cons. Cell., they have no manual for model, the Vision 8687. And did you look at it? Not very helpful at all, especially for a new android user. I had a smartphone b4, Samsung, but it came w/manual. I even went to the Huawei website, they don't list this model at all. I did download a manual for the Vision 8850, I'll see it that will help. Meanwhile, I have lots of questions!!! I have a router that I use for my laptop & desktop. I am guessing I cannot be online while attempting to set up my browser? Well, I tried, it went to WI-Fi, but will not authenticate. Any help with that issue? I have been reading this thread, and I keep hearing abt different browsers, I prefer Chrome, but is there a standard one as well, if so, where do i find it? Told you, I am not tech savvy on android!! Also want to know what apps can i get rid of, and how do I disable them? Do I use Force?
I have lots that I won't use such as: Maps, Play Magazine, Play Movies, Local, Navagation. And, one more thing, (better go for a stretch!) Google Services is currently running, do I need that for Chrome? And is Google Messaging actually Gmail? Can I turn it off?

Any and all help would be HUGELY appreciated!
CammyJo

A lot of phones don't come with extensive manuals any more. The newer advanced phones typically have thicker manuals, but they also have a lot of newer functions and features. If you need help, I would again suggest the Getting Started thread I linked in my previous post.

I'm not sure what you mean by not being online while attempting to set up your browser. It shouldn't really matter if you're online or offline. Just pick your router from the list of available networks, and then enter your network's password. Are you getting the authentication failure after entering the password? Are you sure you're entering it correctly?

If you're definitely entering your password correctly and it isn't connecting, then the first thing to try is to reboot the router. Disconnect the power, wait 10 seconds, then plug the power back into the router. Wait another 20-30 seconds for the network connection to reestablish. On your phone, go to Settings/Wireless & Networks/Wifi, select your network's name, and tap "Forget network." Then tap the network again, and enter the password again, and see if that works.

If you're still having problems, then you might have to go into your router's settings and fiddle with some of them. There can sometimes be incompatibility between the type of security that is set in the router and the type of security that a device can recognize. Check your router's manual (or go to the manufacturer's website and find the manual there), and see if you can learn how to adjust the router's security settings. This is a little advanced, but you can try changing it from whatever it's set at to another setting. For example, if it's set as "WPA," change it to "WEP," or vice-versa. If the password type is "AES," change it to "TKIP," or vice-versa.

There are many browsers available. I believe there is an app on your phone called "Browser," which is what we would call the stock Browser (i.e., it came with the phone). This is a lightweight browser that typically works pretty well, in my opinion--it is fast, doesn't use a ton of memory, and can sync with your desktop Chrome browser's bookmarks (under Settings/Accounts-Google/[your Google account], make sure Browser is checked). Chrome on Android has many more functions, but is also a much bigger app, taking up much more memory, and in my opinion is actually kind of slow. Other browsers worth mentioning are Dolphin, Boat, and Maxthon, but you can find many more by going to Google Play and searching for "browser."

There is no need for you to force close apps. The way Android is designed, it wants to keep apps open in memory in order to swap between them more efficiently. Read this article for more information: RAM: What it is, how it's used, and why you shouldn't care | Android Central

If your Android version is 4.0 or greater (i.e., Ice Cream Sandwich or Jellybean), then you can Disable system apps or bloatware. This doesn't remove them from the phone, but it does prevent them from opening and possibly hogging active memory. To Disable an app, go to Settings/Apps/All, select the app, then tap Disable. To re-enable, you have to scroll all the way to the bottom of the list, where the Disabled apps are moved to--select it, then tap Enable. Be careful, because if you Disable an important app without knowing all that it does, you might mess other things up. For example, if you Disable the Download Manager app, then you won't be able to install apps from Google Play.

I would not do anything to Google Services--it has a lot of different functions with regard to Google apps and the Google Play Store.

Google Messenger is the chat/instant message function of Google+. With its latest updates, it's now called Hangouts. If you never use it, you should be able to Disable it without causing any problems.
 
Thanks for your quick response Diddy. I get then authentication error message b4 I am asked for the password. I went in and looked at my router info, I think I many need to add the phone in. However, there are 2 choices for droid phones, android-6baeb8e10c6f7a37 and android-900d0a63bf09ef25. I am clueless as to what that means, what the difference is. I think I would only use the browser for searches, so I'll just use the stock one. Is there anything specific I need to do to use that? I'm not out & about much, and I still have my laptop if need it. Think I'm good for now, Thanks for all your help. I'm sure I'll have more questions tomorrow! You can hardly wait, right????;)

Appreciate all your help!

CammyJo
 
You shouldn't have to add the phone to your router manually--it should be automatic. Check the router security settings as I mentioned above.
 
Glad it's working! Your Google Music app is simply syncing its catalog with your music in the Google Music cloud that you stored there.
 
I am also new and love my 10. 1 ! But I don't see how to post new threads so l hope yon don't mind if I hijack Yours for a moment.. . . I am trying to find out if there is away to Upgrade Firefox or chrome to the latest versions. I Use an online software app Called Vocus for PR and it keeps telling me I need the new versions. l have both browsers downloaded but evidently they are not the newest versions ( ?) I thought all new app downloads were the latest versions. Anyway, l can't use my online software unless I can upgrade these browsers. Any suggestions? Thanks so much and happy to be apart of the android fam!

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