New LG G2 owner - Cannot setup Hotmail Account - Login info. incorrect??

[cckelly290]

Hey all,

This may have come up, but I am unable to find a thread that is similar. When trying to "Add an Account" for email, my LG G2 keeps stating that the login info is incorrect. However, using the same credentials, I can log into Hotmail via web browser (on PC & the G2).

I have a work GMail account on my G2 phone which works fine. Not sure if this phone is merely for 1 email account at a time?

Thanks and let me know if I need to be more specific. Keep in mind this is a big technological jump for me as my previous phone was a Blackberry from my previous employer, so be patient.

 

[amenra]

I have mine working but I added it thru the other email link? Can't remember but it is possible.

Sent from my VS980 4G using Tapatalk

 

[cckelly290]

Hey Amenra.....yeah, tried that with the same results. Quite frustrating how only my G2 thinks the login is incorrect and no other devices. Thanks, though.

 

[korab84]

Download the Outlook.com app from Google Play Store...it's much better.

Posted via Android Central App on Nexus 5 or LG G2

 

[amenra]

That's odd because it works on my G2...... I did notice that if i tried using @outlook it wouldn't work or vice versa.............. lol I guess I should look.

 

[shadowsjc]

that's weird. i just tried setting up my hotmail account as well and it also doesn't work. maybe hotmail doesn't play nice with the phone's default messaging app. i would download the outlook app as someone mentioned above.

 

[amenra]

See works for me.

Sent from my VS980 4G using Tapatalk

 

[anon6002755]

Stick to setting it up as an exchange account. That worked best for my SO. I could never get it setup with the other options.

 

[Easton091]

Download outlook app

Sent from my VS980 4G using Tapatalk

 

[Alix_0u0]

When it asks what type of email you want to connect to, tap Microsoft exchange instead of hotmail, I had the same issue and that's all I had to do, I'm guessing its because my email was created a while ago and is too old for the way Microsoft is used today. Also I heard there may be a two step verification that the phone is not setup to do.

 

[Stephen Sheldon]

I had same problem with 2 factor logon enabled. I logged into outlook.com and when into advanced security when you look on how to setup up outlook.com on your android it will give you a different password to enter for your account. Once I entered this new password it created my live.com under gmail.

 

[LuisMntz]

Same thing happend to me, what i had to do is add it as a microsoft exchange account instead of hotmail

 

[ahagle1]

this absolutely worked!!! previously had the same issue stating my login info was incorrect, but once i chose Microsoft Exchange instead, was able to successfully sync my e-mail.