New Motto E Draining battery in sleep mode

[AC Question]

Hye.!!

I have recently buy a new Motto E 10 days old.

I found that it facing battery drains problem in stand by mode and 2 times its automatically get restart.

Battery quickly getting drains its taking 25 to 30% percent battery in stand by mode without touching the phone. almost 2 to 3% very hour or more than that.

I put the phone down in night at 30% battery but found the phone off next day in the morning and same thing happened other day also.

when i checked the battery usage the Android OS is using too much of battery up to 40 to 45% and Android system up to 20 to 25%

i didn't know whether its the phone problem or the android because as i check the net i found same problem to many others with Android kitkat 4.4.2 OS. so its phone problem or kitkat.??

Is anyone found that problem in Motto E..?? so can anyone help me regarding that..??

 

[Golfdriver97]

Since you probably updated, did you do a reset? Sometimes that is needed after a major OS change.

From a Carbon M8 and AC Forums app

 

[B. Diddy]

Agreed. Or try clearing the cache partition, which won't erase any personal data. https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/93162/p/30,6720,8417

Posted via Android Central App

 

[Aarav Kumar]

No i didn't updated the OS. The phone already have Android kitkat OS .

 

[Aarav Kumar]

No i didn't updated the OS. The phone already have Android kitkat OS .

 

[Aarav Kumar]

Since you probably updated, did you do a reset? Sometimes that is needed after a major OS change.

From a Carbon M8 and AC Forums app

No i didn't updated the OS. The phone already have Android kitkat OS 4.4.2 and i am not also using any Google account.!!

 

[B. Diddy]

The Moto E should have 4.4.3, although it might depend on where you are in the world. Go to Settings>About Phone>System Updates​, and tap the Check for Updates button.

 

[Aarav Kumar]

The Moto E should have 4.4.3, although it might depend on where you are in the world. Go to Settings>About Phone>System Updates​, and tap the Check for Updates button.

I m from India and i check the updates its showing your device is up to date and even i have removed Google play service but no solution. it still drains battery in sleep mode up-to 4 to 5 % in one hour

 

[B. Diddy]

Review this guide and see if the tips help: http://forums.androidcentral.com/am...how-tos/298919-guide-battery-saving-tips.html

 

[Aarav Kumar]

I almost close everything in my phone but the same result.. even i an cleared the cache partition through recovery ..no Google account , no hangout, no Google play service, location off, wi-fi off, but no result still draining battery in sleep mode whether its in day or night.. so what i do..?? android os is every-time on the top for battery draining when i am not using the phone..