New Nexus 7 (2013) - Missing Bookmarks

[mrvco]

I accidentally crushed my 2012 Nexus 7 last week and replaced it with a 2013 N7.

Everything is great, except most of my Chrome Bookmarks are missing from the new N7. The only folder that is showing up fully intact is the "Mobile Bookmarks" folder. I still see them all fine on my Nexus 4 and on my Mac.

I've tried relogging into Chrome on the N7 and it made no difference.

Any ideas?

 

[B. Diddy]

Go to Settings>Accounts-Google>[your Google account], and make sure Chrome is checked. Let us know if it already is, and you're still having problems.

 

[mrvco]

Yes it is and it says that it just synced, but no change to my Bookmarks. The odd thing is that it seems to have sync'd the four top-level links under "Desktop bookmarks", but no folders (all but 4 links are in folders).

 

[B. Diddy]

On mobile Chrome, tap Menu, then Settings, then your Google account, then Sync. Is everything checked there?

If so, then you could try clearing the cache and data in Settings/Apps/All.

Posted via Android Central App

 

[mrvco]

Everything checked and sync is on. I deleted both the cache and the data, no change.

 

[B. Diddy]

Ok, let's look at your desktop Chrome. Can you confirm that you're logged into the same Google account on Chrome as you are on your tablet? Sorry if these are basic questions, but just want to make sure we're on the same page. And when I talk bout logging into Chrome, I mean that when you click the Menu button on desktop Chrome, does it say "Signed in as [your Google account]..." near the bottom of the menu?

 

[mrvco]

Yep, I'm signed in under the same account in Chrome on my Mac.

I am able to add bookmarks in Desktop Chrome and they show up immediately on my Nexus 4. I'm also able to see all the open tabs on my Nexus 7 from either Desktop Chrome or my Nexus 4.

 

[B. Diddy]

Hmm, sorry, I'm running out of ideas. You could try removing your Google account completely from the tablet, then adding it back again and waiting for the full sync again.

 

[mrvco]

Ok... spooky and weird, but cutting and pasting a folder to another folder and back to the original folder made it appear. Sometimes it took a couple attempts, but all the folders eventually appeared.

Thanks for the help!