I know, I was so annoyed. I was thinking about it later.. I know it's his/her job but really, don't belittle the customer. She was still going on about it after she placed the order for my new refurb. Do you think they will mind the small scratch on the screen? :/ I still say the refurb is cheap especially since I didn't do anything *different* than I did with my old X.
I've actually never reformatted mine! Thank you for that adviceI will do that.
Thank you! I don't actually have that checked on any of mine but it does make me angry when I press "Updates Available" and Kindle or Skype tries to start updating for fun. Unless that means those ARE checked even though I don't have either of them...
Oh, yes you do have these. They are known as Bloatware ... apps pre-installed by Vz. You can't delete them unless you root (& I know nothing about that). But they ARE there and will be among the updates from Market.