Next firmware update?

Thank you seer of all things! And if you happen to work for either of the two awesome companies! THANKS for the amazing update!

Sent from my PG86100 using Tapatalk

No problem, I'm only limited to general answers.. But I work for Sprint :D
 
While other fixes would be nice the only one I cared about would be dropped calls and maybe unlocking the phone.

I was hoping with the recent software update the dropped calls would go away but I had a few last week while I was staying at a friend's place where I had three bars. I dropped a call at an office today where I had full bars. The current update is not what I had hoped for.
 
Your sure it was you who dropped the call and not ther other party?

I have yet to drop a call on my EVO 3D. Where i work is bad at best for Sprint and i still dont drop calls. I have 0-2 bars.
 
The only dropped calls I experience are a couple with my wife who also has an E3D. No I wasn't hanging up on her. Funny thing is that when I want it to drop...it doesn't. :p
 
Your sure it was you who dropped the call and not ther other party?

I have yet to drop a call on my EVO 3D. Where i work is bad at best for Sprint and i still dont drop calls. I have 0-2 bars.

I'm pretty positive. My cell is my work phone and so 95% of the time I'm working with people who are calling from landlines from their offices. Unless I work with a lot of companies with really crappy trunk lines, the phone is the issue. I have an airave to assist with the issue but even at 5 feet from the airave I can watch it lose the connection to the airave. The unit doesn't lock onto a signal it constantly is searching for a new signal but doesn't wait until it has a better signal before dropping the old one and doesn't always link to a stronger signal. THey had this same design flaw in the HTC Sprint Diamond (I do not believe the GSM version had that issue).

Other than one company I work with all the companies have plain old telephone lines. Only one company has VOIP and they call ME when their VOIP provider has an issue as the whole company loses VOIP and there is always someone on the phone at that company.

I spend about 3000 to 3500 minutes per month on my cell so I'm more likely to notice it than someone who texts more than they make voice calls. If you look at a number of forums including this one it is a known issue with this phone.

I've traded my phone in 3 times and Sprint was able to replicate the issue at their store. I've also talked to a number of SPrint reps who know about the issue. That is the reason Sprint is giving away the airave to anyone with the HTC EVO 3D. As I've had Sprint for the last decade and 8 of those 10 years had an HTC phone, I'm pretty familiar with what to expect for dropped calls. I can count on my hands the number of times I've dropped a call on Sprint in the last decade (until I got the EVO 3D). I have dropped about 40 calls so far with the EVO 3D in the last month and a half.

I'm using a vanilla set up. It is the Sprint official release of firmware/software/prl. I don't have any 3rd party TSR's that didn't come with the phone. I am not using a case and my hands are not made of lead.
 
I'm pretty positive. My cell is my work phone and so 95% of the time I'm working with people who are calling from landlines from their offices. Unless I work with a lot of companies with really crappy trunk lines, the phone is the issue. I have an airave to assist with the issue but even at 5 feet from the airave I can watch it lose the connection to the airave. The unit doesn't lock onto a signal it constantly is searching for a new signal but doesn't wait until it has a better signal before dropping the old one and doesn't always link to a stronger signal. THey had this same design flaw in the HTC Sprint Diamond (I do not believe the GSM version had that issue).

Other than one company I work with all the companies have plain old telephone lines. Only one company has VOIP and they call ME when their VOIP provider has an issue as the whole company loses VOIP and there is always someone on the phone at that company.

I spend about 3000 to 3500 minutes per month on my cell so I'm more likely to notice it than someone who texts more than they make voice calls. If you look at a number of forums including this one it is a known issue with this phone.

I've traded my phone in 3 times and Sprint was able to replicate the issue at their store. I've also talked to a number of SPrint reps who know about the issue. That is the reason Sprint is giving away the airave to anyone with the HTC EVO 3D. As I've had Sprint for the last decade and 8 of those 10 years had an HTC phone, I'm pretty familiar with what to expect for dropped calls. I can count on my hands the number of times I've dropped a call on Sprint in the last decade (until I got the EVO 3D). I have dropped about 40 calls so far with the EVO 3D in the last month and a half.

I'm using a vanilla set up. It is the Sprint official release of firmware/software/prl. I don't have any 3rd party TSR's that didn't come with the phone. I am not using a case and my hands are not made of lead.

I have been trying to follow your story for some time now. yet I in no way can remember everything, not even your whole story. but I will say that you are trying to use a faulty phone and in no way does it represcent the vast majority of the evo3d phones that are out there right now. my problem with the way you post is not that you are having a bad time with the evo3d, but that you try to make it sound like every phone is like the 3 phones that you have sofar tried. this is NOT the case.

the fact that you all of a sudden need to use an airwave when you never had to before and that it will loose signal just 5 feet away tells me that the phones that you have tried have faulty radios in them and it is coming from a bad batch of phones. a bad batch can not only be located in a single corp store, but can be wide spread to your surrounding area, and even across state lines if distribution permits. an airwave "give away" is sprint's way of trying to solve an issue with the least amount of loss to them, it is NOT an admition of a wide spread issue with the evo3d's radios. the airwave is mostly used in bad reception areas so as to increase a signal to said cell phone that would not normaly get a good enough signal in that area, but would normally work great in a better reception area. sprint does not give away an airwave to all evo3d users, just the ones that are in a poor area for home use, or for phones that have faulty radios.

what bothers me also is that you are an adult who depends on your phone so much for work, yet you deside to keep a faulty phone for more then your 30 days. this is where I call "troll" posting.
you had, and maybe with some phone calls to sprint's retention, still have options to change phones (say to the NS4G or photon). yet you continue to try to advise us that our phones have garbage radios all because you refuse to find a working one.

while I don't speak as much as you on the phone, I will say that my signal is every bit as good as my last blackberry, but also just as good as my friend's and family's phones that also happen to be on sprint or boost. I speak to about 10 people a day. most calls are under 30 mins, but some last as long as 2 hours. say a total of 3-4 hours a day of talk time. yes, some days more, but mostly not. I have my phone just shy of 30 days and have not had one droped call yet due to any reason. even if I'm on a call with realy bad reception and I can't understand what they are saying, I don't get droped.
75% of my calls are within my apartment. a first floor apartment, surounded by three 6 story buildings. the building is from the 50's. it has an outer brick construction and has hollow steel and concrete walls (fire walls). no shabby drywall. if anyone needs an airwave it would be me. yet I get anything from 2 bars to 6. heck, I even have wifi across 3 fire walls when I'm in the bathroom. 4G signal is poor, but if by a window, I can use it. unlike your faulty phones, most evo3d phones are like mine.

once again, I'm sorry that you are having such problems. but please do not try to pretend that we all have bad radios like you. this is simply not the case.
 
The screen shot below was taken in my home two days ago. As you can see, I have full bars. I generally fluctuate from 3 to 6. I do not have an Airrave. My EVO 3D has just as good if not better call quality than my husband's EVO 4G and our Optimus S. It sounds, boe, as though you either live and work in a poor signal area or have been the unfortunate recipient of phones from a bad batch. After phone number 2, if it were me I would have gone with something else. Since Sprint gave you an Airrave I would say you live in a fringe area because they don't just give those to anyone.

2011-08-24_08-41-38.jpg
 
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Oh, and I can assure you that land lines drop calls too. I was on the phone with Directv yesterday and they dropped my call and had to call me back. The rep apologized and said they were having an issue with their phone system.
 
I'm pretty positive. My cell is my work phone and so 95% of the time I'm working with people who are calling from landlines from their offices. Unless I work with a lot of companies with really crappy trunk lines, the phone is the issue. I have an airave to assist with the issue but even at 5 feet from the airave I can watch it lose the connection to the airave. The unit doesn't lock onto a signal it constantly is searching for a new signal but doesn't wait until it has a better signal before dropping the old one and doesn't always link to a stronger signal. THey had this same design flaw in the HTC Sprint Diamond (I do not believe the GSM version had that issue).

Other than one company I work with all the companies have plain old telephone lines. Only one company has VOIP and they call ME when their VOIP provider has an issue as the whole company loses VOIP and there is always someone on the phone at that company.

I spend about 3000 to 3500 minutes per month on my cell so I'm more likely to notice it than someone who texts more than they make voice calls. If you look at a number of forums including this one it is a known issue with this phone.

I've traded my phone in 3 times and Sprint was able to replicate the issue at their store. I've also talked to a number of SPrint reps who know about the issue. That is the reason Sprint is giving away the airave to anyone with the HTC EVO 3D. As I've had Sprint for the last decade and 8 of those 10 years had an HTC phone, I'm pretty familiar with what to expect for dropped calls. I can count on my hands the number of times I've dropped a call on Sprint in the last decade (until I got the EVO 3D). I have dropped about 40 calls so far with the EVO 3D in the last month and a half.

I'm using a vanilla set up. It is the Sprint official release of firmware/software/prl. I don't have any 3rd party TSR's that didn't come with the phone. I am not using a case and my hands are not made of lead.

Call Sprint Airave and make only your number can use it, by default the Airave is set for everyone. I had that problem and once I set if for my own number it worked. Also take out three battery for about 5 mins to refresh the device. Put the battery back on, update the profile and prl on top of the Airave and see. If not Sprint could send your phone a service update.
 
Thanks - I did the number restriction using the account settings on the web. I didn't do the profile and PRL update after pulling the battery though. I'll give that a try. An airave shouldn't knock you off though just because others are using it.