Nexus 10 screen unresponsive after changing battery

[llanita]

Hi, I just changed the battery in my nexus 10 and it's all put back together again. I powered it up, no problem, everything is up on the screen, however it won't respond to touch. I can't swipe, or use an app, nothing.
Please help

 

[srkmagnus]

Hi, I just changed the battery in my nexus 10 and it's all put back together again. I powered it up, no problem, everything is up on the screen, however it won't respond to touch. I can't swipe, or use an app, nothing.
Please help

I would suggest checking all your connections to make sure everything was re-connected properly. If everything seems OK, then perhaps there was damage to the display during the battery change. By chance did you factory reset through recovery? If not, give that a try as well.

 

[llanita]

well, I just unscrewed the back again and rechecked the connections and they're fine. Also, when I power down to shut it off, it won't shut off completely, it comes back on immediately.

How would I do factory reset? The only thing I can do is press the Power button and that doesn't work like it should. Can you let me know how to factory reset please? Also, would that mean I lose all my stuff?
Thanks for the quick response

EDit: I pressed the power button down for a while, then when I let it go, it has a 'Android is starting...Optimizing app (and a countdown) of 122
it's done that twice after I've pressed down the power button for a good while, but the screen still remains unresponsive.

 

[llanita]

This is the morning and my screen is still unresponsive. Please help

 

[nnexxuss]

I have the same problem after changing battery. Didi you ever figure out the solution?

 

[nnexxuss]

were you able to fix it, and so, how?

 

[Waynet321]

The ribbon on the left must go over the two side pins and line up with the white line. I needed to tape the ribbon to the battery to help line it up

 

[permutations]

I have the exact same problem. Could you please say more about how you solved it? What ribbon are you talking about?

 

[mobrules]

I have the exact same problem. Could you please say more about how you solved it? What ribbon are you talking about?

I would be interested in pictures also. Anything you could share would be appreciated.

The ribbon on the left must go over the two side pins and line up with the white line. I needed to tape the ribbon to the battery to help line it up

 

[ylee3274]

I had the same problem - the screen is not responsive after I replaced the new battery. Thanks to Waynet321's post below, which solved my problem. Here is my notes: "you need to insert the ribbon cable and make sure the white line mark on the ribbon cable is aligned with the gold line mark on the connector". My problem was the leftmost side of the ribbon cable(also the widest one) missed the alignment. After I aligned it the screen is back to normal.

 

[JoHall1250]

Definitely that widest ribbon is the problem child. Finally saw how the white lines need to line up.

 

[sebastiancocis]

In case anyone else has this problem !
Gently push the ribbon until the lines are aligned and you should be OK !

 

[Jonathan Vegas]

Thanks... I could fix it

 

[Velencia Dixon]

I have the same problem after changing battery. Didi you ever figure out the solution?

I have the same issue I connect a mouse and key board still Sony know what happened after I change the battery

 

[B. Diddy]

Welcome to Android Central! This is a pretty old thread. Are you actually talking about a Nexus 10?

 

[The Splund]

View attachment 274517
In case anyone else has this problem !
Gently push the ribbon until the lines are aligned and you should be OK !

I was surprised how easy it was to think I'd got all the ribbons back in after swapping out the battery - this one really had me fooled! Those white lines really do help, and my Nexus 10 is back up and running