Nexus 5: screen not responding

[BigBugger]

Hi everyone:

I have a 2014 Nexus 5 and somewhat out of the blue the screen has totally stopped responding: literally no response at all as I move my finger across the screen.

I reboot the phone and the phone is still completely non-responsive to moving my finger on the screen (I have cleaned the screen and nothing; also the phone was not dropped the best of my knowledge--definitely no cracks or chip; did not get put in water except sweat from my face; I have no screen protector and have taken it out of its case; all side buttons like power and volume work normally). I should have added that the phone is responsive in the sense that the lockscreen updates when no activity occurs (phone calls, emails, etc)

I assume this means the digitizer is shot. But what is strange is if when I hit the power off button on the right, I can hit the power off pop-up on my screen and it turns off (I can also long hit it and get it to reboot to safe mode, which I have tried and still the same no response)! Yet hitting that exact same spot when it is on the lock screen does nothing.

Does anyone have any suggestions? I can give more infos if that would help of course

 

[Golfdriver97]

Welcome to the forums. Seems strange that the screen works for the power off overlay, but nothing else. Have you tried a cache clear in recovery?

 

[BigBugger]

Thanks Goldriver97. Wiped the cache: it worked for like one second and then back to no responsiveness

 

[Golfdriver97]

I don't like suggesting resets, but I can't think of anything else.

 

[Magnarider]

Have you activated the talkback functioneren by mistake? Maybe the flat cable of the digitizer came loose. Open the Back ( it is not that complicated) and reseat the flat cable to digitizer or check the connector.
Grtz
Nico

 

[Magnarider]

Sorry for language issue, damn autocorrect tries to switch Back to Dutch.

 

[BigBugger]

Ah thanks Nico! I tried but alas no luck.

The phone has recovered a bit but still some odd behavior (one spontaneous reboot and lost all open chrome tabs despite the syncing with google).

 

[Magnarider]

Hm, software corruption? Have you tried Factory reset?
Grtz.
Nico