Nexus 5 stuck updating and installing Marshmallow update! What do I do its been over 4 hours?

[AC Question]

nexus 5 stuck updating and installing marshmallow update! what do i do its been over 4 hours???

nexus 5 stuck updating and installing marshmallow update! what do i do its been over 4 hours???

 

[Golfdriver97]

Re: nexus 5 stuck updating and installing marshmallow update! what do i do its been over 4 hours???

Has it been in the screen with the android robot?

 

[Jo-Ellen Ellis]

Re: nexus 5 stuck updating and installing marshmallow update! what do i do its been over 4 hours???

it has the little android guy with the text "installing system update..." and blue loading bar for over 4 hours

 

[Golfdriver97]

Re: nexus 5 stuck updating and installing marshmallow update! what do i do its been over 4 hours???

it has the little android guy with the text "installing system update..." and blue loading bar for over 4 hours

Welcome to the forums. I'm sorry for the delay. I fell asleep about 20 minutes after posting. I would try this: Charge the device, and try turning it on to the bootloader, which is volume up and power at the same time.

 

[the_vi0]

Re: nexus 5 stuck updating and installing marshmallow update! what do i do its been over 4 hours???

Welcome to the forums. I'm sorry for the delay. I fell asleep about 20 minutes after posting. I would try this: Charge the device, and try turning it on to the bootloader, which is volume up and power at the same time.