Nexus 5 WiFi problem

[pauluea]

Picked up my new Nexus 5 at my local Carphone Warehouse this morning. Loving it so far. However I seem to have a pretty major problem when connecting to WiFi networks. I can scan for networks and connect OK but after a few minutes (between 3 and 15) I stop being able to load web pages or even connect to my routers management page (192.168.1.1). The phone still shows a good connection but just doesn't seem to transfer any data. A reboot usually fixes things temporarily but not always. I have tried 3 networks (two 2.4ghz and one 5ghz) and have the same problem on all. Other devices could connect perfectly to these same networks.

Anyone else experiencing similar troubles or do I just have a faulty unit?

 

[Eclipse2K]

Check out this thread and let us know if any of this helps. The last two things which show images may help you.

Sent from my XT1080 using Tapatalk

 

[Eclipse2K]

The link didn't paste so here it is. Tapatalk isn't allowing me to edit for some reason. http://forums.androidcentral.com/showthread.php?t=326698

Sent from my XT1080 using Tapatalk

 

[Jocelyn84]

Picked up my new Nexus 5 at my local Carphone Warehouse this morning. Loving it so far. However I seem to have a pretty major problem when connecting to WiFi networks. I can scan for networks and connect OK but after a few minutes (between 3 and 15) I stop being able to load web pages or even connect to my routers management page (192.168.1.1). The phone still shows a good connection but just doesn't seem to transfer any data. A reboot usually fixes things temporarily but not always. I have tried 3 networks (two 2.4ghz and one 5ghz) and have the same problem on all. Other devices could connect perfectly to these same networks.

Anyone else experiencing similar troubles or do I just have a faulty unit?

Are any of the routers you used wireless AC? I'm specifically interested to know if you used an Asus AC66U, because other phones (S4 (same broadcom chip as the N5), Note 3, etc.,) have had problems with it.

 

[pauluea]

Hi,

Thanks for the link to the tips. I will try them later when I return home. I am using both an Asus N66U and an Asus AC66U.

Paul

 

[Czaxon]

Picked up my new Nexus 5 at my local Carphone Warehouse this morning. Loving it so far. However I seem to have a pretty major problem when connecting to WiFi networks. I can scan for networks and connect OK but after a few minutes (between 3 and 15) I stop being able to load web pages or even connect to my routers management page (192.168.1.1). The phone still shows a good connection but just doesn't seem to transfer any data. A reboot usually fixes things temporarily but not always. I have tried 3 networks (two 2.4ghz and one 5ghz) and have the same problem on all. Other devices could connect perfectly to these same networks.

Anyone else experiencing similar troubles or do I just have a faulty unit?

Does it have a notification light?

 

[pauluea]

Yes it does.

 

[Wez Knowles]

Picked up my new Nexus 5 at my local Carphone Warehouse this morning. Loving it so far. However I seem to have a pretty major problem when connecting to WiFi networks. I can scan for networks and connect OK but after a few minutes (between 3 and 15) I stop being able to load web pages or even connect to my routers management page (192.168.1.1). The phone still shows a good connection but just doesn't seem to transfer any data. A reboot usually fixes things temporarily but not always. I have tried 3 networks (two 2.4ghz and one 5ghz) and have the same problem on all. Other devices could connect perfectly to these same networks.

Anyone else experiencing similar troubles or do I just have a faulty unit?

I'm having the exact same issues as you. I'm using a Sky Hub router and after about 10/15 mins nothing will load until an aeroplane mode toggle. 3G seems to work fine. Wasn't sure whether to return it or not.

 

[pauluea]

I got home last night and went to bed leaving my phone on and connected to WiFi. Woke up this morning and to my surprise I could browse the internet normally. It's been a couple of hours now and I'm still connected. Not sure what's changed as I haven't even had chance to try any of the tips given in this thread. Fingers crossed it stays this way as it's an awesome phone!

 

[anon(871934)]

While I don't know if this will work specifically for the Nexus 5 I have had some experience with other devices that had that problem and what seemed to work for me was to restrict the channel width on 2.4 gigahertz to 20 megahertz. If my router was set to auto or to 40 megahertz on the 2.4 gigahertz band, I would have a lot of intermittent connection issues on a variety of devices. Today, I run my router at 2.4 gigahertz using a 20 megahertz channel width and use a 40 megahertz channel with for the 5 gigahertz band and I have no issues with about a dozen WiFi devices in the house.

 

[Wez Knowles]

I don't want to speak too soon but I think mine has somehow fixed itself too. It's been working fine for a couple of hours now.

Posted via Android Central App

 

[Wez Knowles]

Yup, I spoke too soon. My WiFi worked fine for about 5 hours then went weird again. I guess I'll be returning it the next time I'm in town again.

Posted via Android Central App

 

[Billy Bob Jimmy Joe]

My Nexus 4 has WiFi and YouTube issues. Hope its not the same for the Nexus 5.

Posted from my Nexus 4 via Android Central App

 

[MOG111]

Same problem with my Nexus 5. Connects to the internet for a few minutes then freezes. Switch the wifi, on my phone, off and on again and it works for another few minutes. Its a pain.
I'm using a Netgear VMDG280 router.

 

[planoman]

Picked up my new Nexus 5 at my local Carphone Warehouse this morning. Loving it so far. However I seem to have a pretty major problem when connecting to WiFi networks. I can scan for networks and connect OK but after a few minutes (between 3 and 15) I stop being able to load web pages or even connect to my routers management page (192.168.1.1). The phone still shows a good connection but just doesn't seem to transfer any data. A reboot usually fixes things temporarily but not always. I have tried 3 networks (two 2.4ghz and one 5ghz) and have the same problem on all. Other devices could connect perfectly to these same networks.

Anyone else experiencing similar troubles or do I just have a faulty unit?

Have your tried forgetting the network and entering the passcode again? Lots of threads on Nexus Devices and wifi issues. I remember hearing issues with the Google edition S4 and I went out and bought an Belkin dual band AC router and never had issues. Moto X is also working fine. I guess I will know soon enough as my Nexus 5 is coming this week.

 

[Jon D2]

Hi guy's

Joined this forum for this thread.

Exactly the same issue, picked up handset from CPW on Friday. Phone is amazing. WiFi is a nightmare.

I think it's the device as I've had the issue on my home wifi, in Starbucks and over the in laws. Browse for a few minutes and then no data exchange between the device and the router. Changed frequency, but did not resolve the issue. Monitored data between router and device and you can see that the nexus 5 just doesn't communicate.

At this time, this thread is the only report of it. But it's gota be a wider issue. Nexus 4 works fine on all 3 networks along with S3 on 2 of them (not tested on Starbucks)

Cheers

Jon

 

[nexus5test]

Hi Im having the same issue !
My Neus 4 shows 4 bars wifi analyzer shows -52 db
The Nexus 5 shows one bar and -86 db

im guessing we have a batch where the antenna not fixed to back of case correctly ??

 

[Gekko]

this guy talks about the WIFI problem in his review. go to about 12:50 in the video -

Nexus 5 Review Hardware, Software & Games - YouTube

http://forums.androidcentral.com/google-nexus-5/330403-my-nexus-5-review.html

 

[TheAndroidizen]

Hey guys thanks to the poster for adding my video, defo seems to be something up with the wifi on the Nexus 5. I'm not having disconnect issues all fine their my problem is lack of signal strength if i move rooms i can watch the bars drop all other handsets, S4, HTC One, Z1, Note 8.0 all fine. It appears to me the Nexus 5 needs a bit more juice to the wifi to keep the SNR in check. We will know more once some devs can deep dive the device and see how things are setup at the moment. I expect a community based kernel fix before too long. For those suffering connection problems and disconnects check you have the latest firmware for your wifi router most of those issues are related to old firmwares. S4 had a similar problem with Dlink and a few Netgear if memory serves.

 

[TheAndroidizen]

Hi Im having the same issue !
My Neus 4 shows 4 bars wifi analyzer shows -52 db
The Nexus 5 shows one bar and -86 db

im guessing we have a batch where the antenna not fixed to back of case correctly ??

That's possible I suppose sadly no way of knowing without opening her up and I'm not going to be the first to try