Nexus 7 stuck at lock screen

[B. Diddy]

when i press the unlock button, and it wakes up, i am able to enter in my password, but it doesnt do anything when i press "done" to unlock the nexus. Sometimes it freezes completely, sometimes im able to push the letters on the keybored, they will light up but it doesnt type anything. the last thing i want to do is reset the whole thing, i have way to many items that i cant lose. please help, thank you

Welcome to Android Central! Try booting into Recovery and wiping the cache partition, which won't erase any personal data: http://forums.androidcentral.com/go...e-nexus-7-2012-2013-cache-partition-wipe.html

 

[Homejames]

Hello
Constant spinning of dots as tablet tried to restart after crashing. Closed screen to go and do a job, and then tablet would not restart.
Followed all the above instructions. Google screen appears with padlock icon at bottom of screen.
Can get no further than this to open my tablet.

Help

oops ...wrong thread. have transfered.