No notification sound during call

[qwone]

I don't seem to receive notification sounds during calls unless from regular text messaging and even then it is a different sound and much quieter and this is very frustrating. Does anyone know a fix?

 

[B. Diddy]

Welcome to Android Central! When you're on a call, notifications from other apps should only sound like a brief tone in the call -- it won't play over the main speaker. Are you saying that when you're listening to the person on the call and you get a text message, you don't hear any notification over the earpiece speaker at all?

 

[mustang7757]

Which phone or device you having this issue on?

 

[qwone]

Welcome to Android Central! When you're on a call, notifications from other apps should only sound like a brief tone in the call -- it won't play over the main speaker. Are you saying that when you're listening to the person on the call and you get a text message, you don't hear any notification over the earpiece speaker at all?

That is correct except only SMS messages have this brief tone, other notifications from WhatsApp, Facebook, Gmail etc do not.

Which phone or device you having this issue on?

This is on an LG V30+ (LG-H930DS) Australian model.

 

[mustang7757]

That is correct except only SMS messages have this brief tone, other notifications from WhatsApp, Facebook, Gmail etc do not.




This is on an LG V30+ (LG-H930DS) Australian model.

You use DND ?(Do Not Disturb)

 

[qwone]

You use DND ?(Do Not Disturb)

Only at night I use DND, not during calls.

 

[mustang7757]

Only at night I use DND, not during calls.

Maybe apps still follow DND rules, try reset app preferences in settings and test again.

 

[qwone]

Maybe apps still follow DND rules, try reset app preferences in settings and test again.

Still the same, unfortunately.

 

[mustang7757]

Try safe mode if still a issue

 

[B. Diddy]

In the Phone app, is there a settings for Call Alerts? If so, look for a Notify During Calls option and turn that off.

 

[qwone]

Try safe mode if still a issue

Still happens in safe mode.

In the Phone app, is there a settings for Call Alerts? If so, look for a Notify During Calls option and turn that off.

Unfortunately, I can't find this setting.

Just to clarify, I've had this phone for a few months now and as far as I'm aware it's always been like this, I've just noticed it more as I've been in more calls. Is it possible that my particular model/firmware does not have an option to change this?

 

[mustang7757]

Try resetting your phone app , long press it then tap info , scroll to storage and clear data/cache then force stop it . Don't miss any of the steps and test again.

 

[B. Diddy]

@Mooncatt, you have experience with LG phones -- do you recall any settings we're missing?

 

[Mooncatt]

@Mooncatt, you have experience with LG phones -- do you recall any settings we're missing?

Not that I can think of. Any phone I've used has performed like this, with only text messages able to play a sound during a call. For text messages, it's an option I can set in the text app. I don't use sounds for other notifications, but I also don't recall seeing notification sound during calls as an option in other apps I've used.

 

[ManiacJoe]

On my V30, GMail makes no sound during the phone calls. Just a new icon in the notification bar. This is what I would expect.
Unfortunately, in vibrate mode, GMail does not make the phone vibrate during the call.

I have not gotten a WhatsApp message during a phone call. I don't use any of the Facebook apps.

I use Textra for SMS messages. It has lots of options regarding notifications.