No pinks only dark reds

[taraji]

Blessed holidays all.
I have had my P2XL for less than 24 hours and spent 2.5 hours on chat with GSupport trying to correct the drastically muted colours.

I am a TMobile Cust and the icon is DARK red. Icons that should be a regular red are so dark they look black.

Anyone else have this issue?

 

[Almeuit]

Blessed holidays all.
I have had my P2XL for less than 24 hours and spent 2.5 hours on chat with GSupport trying to correct the drastically muted colours.

I am a TMobile Cust and the icon is DARK red. Icons that should be a regular red are so dark they look black.

Anyone else have this issue?

They won't look like a Samsung phone -- What setting do you have the display set to?

 

[taraji]

They won't look like a Samsung phone -- What setting do you have the display set to?

 

[B. Diddy]

Tap Advanced in that menu, then Colors. Which color profile is selected?

 

[taraji]

Tap Advanced in that menu, then Colors. Which color profile is selected?

 

[taraji]

thank you B.Diddy!!! I change to natural an it made a HUGE difference. now I have to cancel my refund

 

[Almeuit]

thank you B.Diddy!!! I change to natural an it made a HUGE difference. now I have to cancel my refund

I am glad B. Diddy helped .. Sorry I didn't respond fast enough but yep that mode helps a lot.

 

[taraji]

NP Almeuit! I already have the refund label Now I can shred it an enjoy my Panda Bear

 

[Morty2264]

So glad everything is working well for you now! Enjoy your Panda, and blessed holidays to you as well!