Not able to customize ringtone

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Android Central Question

Unable to set cutom ringtone in android version 9 on nokia 5.1. Tried saving ringtone in Ringtone folder internal storage. Also the format is mp3. Yet not able to set custom ringtone. Please help.
 
What happened when you tried to customize the ringtone? More details will give us a clue to advise.
 
Last edited by a moderator:
Welcome to Android Central! Using a file manager, check the /Ringtone directory and make sure there isn't a file called ".nomedia" in there. Also, have you already tried rebooting to see if the sound file shows up afterwards?
 

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