You chatted with a dummy. Try again, make sure the person understands you are an existing (not new) customer, and just ask them to send you a SIM card. If your phone is not carrier locked, you are definitely good to go.I chatted with a rep yesterday and they said it’s not compatible.
Then it is down to your carrier to make it compatible their end. It is a carrier issue rather than a Samsung one.I chatted with a rep yesterday and they said it’s not compatible.
Absolutely! As the former director of technical ops for a cell phone manufacturer who shall remain nameless, I can tell you that there is nothing "magical" about compatibility. If the network technology (GSM, CDMA, etc.) is compatible (it is) and the phone is unlocked, the phone will work... period.
That's what I was thinking! I was like there should be no reason why this phone doesn't work or isn't compatible with their service. I also check xfinity mobile for fun and it also gave me the same error LOL.
That's very strange, since Xfinity offers the phone for sale in their app.
That is so weird.That's very strange, since Xfinity offers the phone for sale in their app.
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