Not receiving calls on Watch.

[Toes Up]

Since a reset or update I no longer receive calls when my LTE watch is "remotely connected" (not near) to my phone. I receive a " missed call" when the caller hangs up, but no notification when the phone is ringing. I have no problem getting texts when they are sent and I can make calls as well. I'm guessing that some notification setting is blocking the call, but I don't know what.

Thanks.

 

[bearone2]

i'm thinking it's distance from phone!!

 

[BerryBubbles]

i'm thinking it's distance from phone!!

An LTE watch has its own mobile service that doesn't rely on a connected phone. A Bluetooth connected watch needs the phone.

Toes Up is asking about a LTE model watch which they explained in their post.

 

[Toes Up]

An LTE watch has its own mobile service that doesn't rely on a connected phone. A Bluetooth connected watch needs the phone.

Toes Up is asking about a LTE model watch which they explained in their post.

That's correct, thanks. Still can't figure out why calls aren't going through. Weird.....

 

[BerryBubbles]

That's correct, thanks. Still can't figure out why calls aren't going through. Weird.....

Did you receive the UI8 update?

I always clear the cache partition on my watch, (bluetooth W6C), after a major update or if it starts acting up. I've never encountered any problems from wiping the watch cache partition.
There are videos on YouTube on how to do it if you're not familiar with the procedure. I actually wrote down the instructions just to be sure I did it correctly.

Hopefully, an actual Watch 7 LTE user might have some suggestions.

 

[Toes Up]

Did you receive the UI8 update?

I always clear the cache partition on my watch, (bluetooth W6C), after a major update or if it starts acting up. I've never encountered any problems from wiping the watch cache partition.
There are videos on YouTube on how to do it if you're not familiar with the procedure. I actually wrote down the instructions just to be sure I did it correctly.

Hopefully, an actual Watch 7 LTE user might have some suggestions.

I received the update and I cleared cache, several times. I'm wondering if I have some notification blocked (hence the missed call), but I can't figure it out.

Thanks.

 

[BerryBubbles]

I received the update and I cleared cache, several times. I'm wondering if I have some notification blocked (hence the missed call), but I can't figure it out.

Thanks.

So you received the new UI on the Watch 7 & cleared the Watch 7 cache & it didn't help? Well that's unfortunate. I wish I had a LTE model, we could compare settings.

 

[notforhire]

So you received the new UI on the Watch 7 & cleared the Watch 7 cache & it didn't help? Well that's unfortunate. I wish I had a LTE model, we could compare settings.

One UI 8 for Watch 7 is only in beta. If you're in the beta program, report this issue on the Samsung Members app in the beta forum.

 

[Toes Up]

So you received the new UI on the Watch 7 & cleared the Watch 7 cache & it didn't help? Well that's unfortunate. I wish I had a LTE model, we could compare settings.

That's correct.

 

[Toes Up]

One UI 8 for Watch 7 is only in beta. If you're in the beta program, report this issue on the Samsung Members app in the beta forum.

Tank you, I'm aware of that.