Note 20 Ultra S-PEN Calibration[Solved]

[sasha]

I am noticing my S-Pen does not seem to be calibrated correctly when I try to select icons at the bottom of my home screen such as the phone icon, Chrome, and messages it will not open either of those apps. Is this normal or is there something I need to do to fix this issue?

 

[Mike Dee]

Re: Note 20 Ultra S-PEN Calibration

Doesn't sound normal. You should be able to do anything you can do with your fingertips. Try resetting it.

 

[sasha]

Re: Note 20 Ultra S-PEN Calibration

Doesn't sound normal. You should be able to do anything you can do with your fingertips. Try resetting it.

I thought so, how do I reset it?

 

[Mike Dee]

Re: Note 20 Ultra S-PEN Calibration

https://youtu.be/VeNdYgn58Ps

 

[sasha]

Re: Note 20 Ultra S-PEN Calibration

Thank you I tried that still not working guess I need to take a trip to Verizon

 

[Mike Dee]

Re: Note 20 Ultra S-PEN Calibration

Thank you I tried that still not working guess I need to take a trip to Verizon

Could be defective

 

[mustang7757]

Re: Note 20 Ultra S-PEN Calibration

Thank you I tried that still not working guess I need to take a trip to Verizon

Try safe mode if it works in it , to do that press power button when power off displays long press it and should say safe mode to restart in

 

[sasha]

Re: Note 20 Ultra S-PEN Calibration

Try safe mode if it works in it , to do that press power button when power off displays long press it and should say safe mode to restart in

Still not working I thought it could have something to do with the theme I downloaded so I switched back to the original and that still didn't work. What I have discovered is any icons on the bottom row the pen will not open up, and this is not just on the home screen this is happening in the apps section as well. Really strange

 

[mustang7757]

Re: Note 20 Ultra S-PEN Calibration

Still not working I thought it could have something to do with the theme I downloaded so I switched back to the original and that still didn't work. What I have discovered is any icons on the bottom row the pen will not open up, and this is not just on the home screen this is happening in the apps section as well. Really strange

Last thing to try a factory reset

 

[sasha]

Re: Note 20 Ultra S-PEN Calibration

Last thing to try a factory reset

Ugh I was trying to avoid that, I'll go ahead and give it a try thank you all.

 

[mustang7757]

Re: Note 20 Ultra S-PEN Calibration

Ugh I was trying to avoid that, I'll go ahead and give it a try thank you all.

I know
Rule it out before calling for warranty.

 

[sasha]

Re: Note 20 Ultra S-PEN Calibration

Update: Before trying the factory reset I went to Samsung chat, and found out my case which has a magnet in it was causing the issue. Looks like I am now on the hunt for a non-magnetic case.

 

[mustang7757]

Re: Note 20 Ultra S-PEN Calibration

Update: Before trying the factory reset I went to Samsung chat, and found out my case which has a magnet in it was causing the issue. Looks like I am now on the hunt for a non-magnetic case.

Yeah those do cause a issue , thank you for the update . This will help others , I'll mark this as solved .

 

[sasha]

Re: Note 20 Ultra S-PEN Calibration

Yeah those do cause a issue , thank you for the update . This will help others , I'll mark this as solved .

Thanks for the help.

 

[mustang7757]

Re: Note 20 Ultra S-PEN Calibration

Thanks for the help.

Your welcome!

 

[Wendeu Marinho]

Re: Note 20 Ultra S-PEN Calibration

Update: Before trying the factory reset I went to Samsung chat, and found out my case which has a magnet in it was causing the issue. Looks like I am now on the hunt for a non-magnetic case.

Yeah, Same problem here! Magnetic Case! Thanks for your help!

 

[Fkrow]

Thank you,, rec'd new replacement S-Pen for Note 20 Ultra,, only worked when touching screen.
Did reset and and now same as original S-Pen.
I really like remote camera shutter for macro photos.