Note 3 won't download email pic attachments

[AC Question]

Hoping someone can help me. My Samsung Note 3 takes about 5 hours to download a pic attachment from my email. Any help is greatly Appreciated!

 

[UJ95x]

Is this happening on WiFi, cell data or both? What carrier are you on?

 

[jamespittsis]

It's happening with both. Seems to make no difference. Our carrier is Verizon